The personnel are always pleasant and Helpfull together with accurate information.
The perks are also worth having.
Megan Hammond
ROL Cruise
4 hours ago
Thank you for your review, we are thrilled to hear that the agent was pleasant and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Del
DC
David Crafter
Feefo-verifisert
GBR
22 hours ago
Hva David Crafter sa om ROL Cruise:
Booking Azamara cruise
When Morgan started to look into a cruise for me,she rang back very quickly to point out that I ALREADY had a booking with them covering the dates I wanted. She then pointed out that I need not lose...
Les mer
Megan Hammond
ROL Cruise
4 hours ago
Thank you for your 5-star review, we are so pleased to hear that Morgen was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Del
Pålitelig kunde
Feefo-verifisert
1 day ago
Very knowledgeable about the cruise
The Salesperson answered the phone promptly, was very knowledgeable about the cruise and helpful.
Megan Hammond
ROL Cruise
4 hours ago
Thank you for your review, we are so pleased to hear that the agent was very knowledgeable and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Del
Pålitelig kunde
Feefo-verifisert
2 days ago
No call-back
No call-backs.
I booked on Thursday. Friday I had a call to say they couldn't return me to the same airport as departure. - unless I paid £600 for an overnight stay
As neither option was...
Les mer
Megan Hammond
ROL Cruise
1 day ago
Thank you for your feedback. We're sorry to hear about your experience and apologise for the lack of communication. Since your review, one of our agents has been in touch to discuss your booking and assist with your concerns. We appreciate your patience and thank you for bringing this to our attention. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Del
AM
Annmarie Malandrinos
Feefo-verifisert
3 days ago
Hva Annmarie Malandrinos sa om ROL Cruise:
Rachel the advisor was very informative
Megan Hammond
ROL Cruise
2 days ago
Thank you for your review, we are delighted to hear that you found Rachel very informative. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Del
CB
Christopher Bennesch
Feefo-verifisert
6 days ago
Hva Christopher Bennesch sa om ROL Cruise:
Excellent
Georgia
ROL Cruise
4 days ago
Thank you for your excellent 5-star review!
We're delighted to hear that you had such a positive experience with ROL Cruise. Customer satisfaction is at the heart of everything we do, and it's wonderful to know that we delivered the level of service you expected.
Thank you for choosing ROL Cruise. We appreciate your support and look forward to helping you plan your next holiday.
Kind regards,
The ROL Cruise Team
CB
Christopher Bennesch
3 days ago
Looking forward to a wonderful relationship with ROL
0
Del
Pålitelig kunde
Feefo-verifisert
4 days ago
Very helpful
Very helpful and very knowledgeable about all the cruises available
Megan Hammond
ROL Cruise
3 days ago
Thank you for your review, we are delighted to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Del
Pålitelig kunde
Feefo-verifisert
4 days ago
Good all round
Efficient helpful friendly professional
Georgia
ROL Cruise
4 days ago
Thank you for your wonderful 5-star review!
We're delighted to hear that you found our service efficient, helpful, friendly, and professional. Delivering a high standard of customer care at every stage of the booking process is always our goal, so it's fantastic to know we provided a positive experience for you.
Thank you for choosing ROL Cruise. We truly appreciate your kind feedback and look forward to helping you with your future holiday plans.
Kind regards,
The ROL Cruise Team
0
Del
Pålitelig kunde
Feefo-verifisert
4 days ago
Postive
Brilliant service nothing was too much trouble
Georgia
ROL Cruise
4 days ago
Thank you for your wonderful 5-star review!
We're thrilled to hear that you received brilliant service and that nothing was too much trouble for our team. Going the extra mile for our customers is what we strive for, so it's fantastic to know that was reflected in your experience.
Thank you for choosing ROL Cruise. We truly appreciate your kind feedback and look forward to helping you plan your next holiday.
Kind regards,
The ROL Cruise Team
0
Del
PS
Philip Snook
Feefo-verifisert
GBR
8 days ago
Hva Philip Snook sa om ROL Cruise:
Billy on leave: Morgen to the rescue!
The cruise consultant that I usually book my cruises with wasn’t in the office and so I requested the Concierge Team and was helped by Morgen.
She was very personable, spoke in a friendly and happy...
Les mer
Georgia
ROL Cruise
7 days ago
Thank you for your wonderful 5-star review. We're delighted to hear that Morgen provided such personable, friendly and attentive service while your usual cruise consultant was away. It's fantastic to know she listened carefully to your needs, kept you updated with a prompt call back and made your booking experience another positive one. We'll be sure to pass on your kind feedback to Morgen. Thank you for your continued support, and we look forward to helping you with your next cruise. Kind regards, The ROL Cruise Team.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.