Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ROL Cruise-anmeldelser

https://www.rolcruise.co.uk/

EKSEPSJONELL

The UK's No.1 Cruise Agent

Service

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vurderinger det siste året

Viser alle 25,577 anmeldelser

Pålitelig kunde

8 years ago

Have used ROL on numerous occasions and have never been disappointed. Staff very helpful st all times. Wonderful holidays. Highly recommended.

0

Pålitelig kunde

8 years ago

Have been with ROL for years and have always had good service so will keep using them.

0

Pålitelig kunde

8 years ago

Helpful (Katie) clear explanation, good advice

Helpful staff(Katie) , clear explanation and gave good advice and did not rush for decision. Only it was a long waiting time before phone was answered!

0

Pålitelig kunde

8 years ago

Generally good but a few small improvements would be helpful.

Efficient and helpful generally. When I booked my cruise it would have been helpful if the booking agent had told me about optional adding e.g. drinks packages, parking at the cruise terminal etc....

Les mer

0

Pålitelig kunde

8 years ago

Great Service from Start to Finish

Your representative John could not have been more helpful in explaining everything about the cruise. He was not pushy let me ask questions which he answered to our satisfaction. Felt I was a very...

Les mer

0

Pålitelig kunde

8 years ago

A very helpful administrator who provided all the information that I required

0

Pålitelig kunde

8 years ago

ROL were really useless - failed to book the correct Cruise dates!

It was appalling. I booked the Cruise in November 2015 and paid the deposit. I was, I believed, booked onto the MS Spitsbergen sailing on the 11 March 2018. I paid the remainder of my balance in...

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Susan Smith

ROL Cruise

8 years ago

I am sorry to read about your experience, I would like to confirm that your complaint is currently being looked into by our Customer Care team. The Customer Care team will investigate all points you have raised and will be in touch with a full response. Thank you for your patience.

1

Pålitelig kunde

8 years ago

you agreed not to address me by my first name. why would i believe you about anything else?

0

Pålitelig kunde

8 years ago

Helpful and knowledge of product

Dale

ROL Cruise

8 years ago

Thank you for your wonderful review on ROL Cruise.

0

Pålitelig kunde

8 years ago

Very professional

Looked after us very well so far

Dale

ROL Cruise

8 years ago

Thank you for your brilliant feedback and we hope you enjoy your cruise

0

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