Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ROL Cruise-anmeldelser

https://www.rolcruise.co.uk/

EKSEPSJONELL

The UK's No.1 Cruise Agent

Service

4.8

/5

5

4

3

2

1

654

68

6

4

5

737

vurderinger det siste året

Viser alle 25,580 anmeldelser

Pålitelig kunde

8 years ago

Ok

0

Pålitelig kunde

8 years ago

Fantastic very easy

0

Pålitelig kunde

8 years ago

We found the staff where very friendly & helpful.

0

Pålitelig kunde

8 years ago

Fantastic very easy

Dale

ROL Cruise

8 years ago

Thank you very much for your fantastic ROL Cruise review

0

Pålitelig kunde

8 years ago

ROL - Accomodating Service

ROL seem to offer the best of cruise deals, but what sets them apart is their great customer service. Everyone seems knowledgeable, patient and very keen to fit a holiday exactly to your needs. Once...

Les mer

0

Pålitelig kunde

8 years ago

Efficient and economical

Friendly and efficient service Helpful in helping us to choose the various options.

0

Pålitelig kunde

8 years ago

See above

Yes, i would buy from them again if they were selling what I wanted. The sales staff are mostly very knowledgeable and helpful .

0

Pålitelig kunde

8 years ago

Unhappy

Requested paperwork in post. Promised. Nothing received. Reams online despite my saying that I did not wish to receive communications this way. Much interest before I booked, rushed through once...

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Dale

ROL Cruise

8 years ago

Sorry to hear your feedback, I have informed the department of your issues and I have been assured that someone will be in contact with you shortly, and all will be rectified. I hope we will have another chance to improve our star rating. We wish you a happy cruise and if you have any further questions in the future please don't hesitate to contact us

1

Pålitelig kunde

8 years ago

Excellent service, as usual

As usual, very good service with a very friendly and knowledgeable operator. Paperwork arrived very promptly. Always happy to deal with this company.

0

Pålitelig kunde

8 years ago

Poor customer serviced

I was mid sold at first, it then took several phones, each of which was promised a return call which wasn't received, before the situation was partially resolved

Dale

ROL Cruise

8 years ago

Sorry to hear your feedback, and I hope that all has been rectified with the cruise line, we all wish you a happy cruise and hope that we can improve our star rating with you in the future

0

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