Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ROL Cruise-anmeldelser

Viser alle 25,691 anmeldelser

Pålitelig kunde

Feefo-verifisert

5 months ago

Although it was my first time dealing with ROL I felt the agent was very good with sorting out the booking.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your lovely review, we are so pleased to hear that our agent was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Douglas Smith

Feefo-verifisert

GBR

5 months ago

Hva Douglas Smith sa om ROL Cruise:

First class service

The ring back service was really quick, and Jo was exceptionally helpful and knowledgeable.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you found Jo helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

5 months ago

Very efficient

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are so pleased to hear that the service was very efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Leslie Rainsley

Feefo-verifisert

GBR

5 months ago

Hva Leslie Rainsley sa om ROL Cruise:

Your staff always speak "with a smile" and it is the Queen's English. Very helpful people. Filling in this form...Why have you got Afghanistan at the top of the list? and no England?

Megan Hammond

ROL Cruise

5 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

5 months ago

Very professional and knowledgeable.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are pleased to hear that the agent was very professional and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christopher Lee

Feefo-verifisert

GBR

5 months ago

Hva Christopher Lee sa om ROL Cruise:

Above and beyond

Polite, friendly and very efficient. Nothing was too much trouble, and Chris answered all my questions. Brilliant service

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you found Chris polite, friendly and efficient. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Mitchell

Feefo-verifisert

GBR

6 months ago

Hva David Mitchell sa om ROL Cruise:

Excellent. Value for money.

The service that we have received the other day. Has been the same over the years that we have used them. NOTHING IS TOO MUCH TROUBLE. Every booking, every flight, cruise, and destination. 200 stars...

Les mer

Megan Hammond

ROL Cruise

5 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

6 months ago

Excellent customer care

I needed to transfer a booked cruise to another one next year owing to difficult family circumstances (son suffering from cancer). Assistants I spoke to were sympathetic and helpful and offered...

Les mer

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are so pleased to hear that our agents were able to assist with transferring your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Savage

Feefo-verifisert

GBR

6 months ago

Hva David Savage sa om ROL Cruise:

Excellent Service

Speedy response to telephone call, understood my requirements, offered appropriate options, answered all my questions and explained the process clearly. Professional attitude. Overall very pleasant...

Les mer

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that our agents provided excellent service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Ruth Mayall

Feefo-verifisert

GBR

6 months ago

Hva Ruth Mayall sa om ROL Cruise:

Booking a cruise

Rang back immediately. Good knowledge. Not pushy. Sold us a cruise

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your cruise. We are pleased to hear that you find our agents knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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