Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ROL Cruise-anmeldelser

Viser alle 25,687 anmeldelser

Nigel Branston

Feefo-verifisert

GBR

3 months ago

Hva Nigel Branston sa om ROL Cruise:

Excellent cruise agents

ROL reps are excellent. Polite and understanding, they have on several occasions (including this one) managed to arrange extras for me that are not part of the advertised package for a given cruise....

Les mer

Megan Hammond

ROL Cruise

3 months ago

Thank you for your fantastic review. We're delighted to hear that our team has consistently provided the level of service you've come to expect from ROL. It's wonderful to know that we've been able to help arrange additional extras, provide clear information, and give you the time and support needed to make the right choices for your travels. Your continued loyalty over the years means a great deal to us, and we're especially pleased that you've enjoyed problem-free experiences with every booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

3 months ago

v.good conversation with a knowledgeable advisor who understood and addressed my requests.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your kind review. We're pleased to hear that you had a very good conversation with our advisor and that they were able to understand your requirements and provide knowledgeable assistance. We appreciate your feedback and look forward to helping with your future travel plans. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

3 months ago

Both Ollie and Ed were polite and helpful. They listened to my concerns and answered them with ease. Explained everything with confidence and reassurance.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are so pleased to hear that Ollie and Ed were able to assist you with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

3 months ago

Yet another ROL Booking experience

As always I received a prompt and professional service. We have booked with ROL several times now. You can ask any question you want about your holiday booking and will always get a helpful reply.We

Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

3 months ago

Usual excellent service.

Our booking was slightly more complicated than usual because of credit from the cruise line we were booking with. It, inevitably, therefore, took longer than usual. We were looked after by Henry who...

Les mer

Megan Hammond

ROL Cruise

3 months ago

Thank you for your amazing review, we are delighted to hear that Henry was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

3 months ago

No long wait for response. Friendly professional service

Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you found our agents friendly and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

3 months ago

Always efficient and give helpful guidance. I dealt with Callum an d Zak on this occasion booking g an Azamara cruise for 2028.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review, we are so pleased to hear that Callum and Zak were able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Brian De-Mullet

Feefo-verifisert

GBR

3 months ago

Hva Brian De-Mullet sa om ROL Cruise:

Very professional and knowledgeable

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are so pleased to hear that you find our agents professional and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

3 months ago

3 guys from mansefield

Phone answered promptly .. Ollie was friendly and well informed . Dealt with query and secured a booking

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are so pleased to hear that you found Ollie friendly and informative. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Hodges

Feefo-verifisert

GBR

3 months ago

Hva David Hodges sa om ROL Cruise:

Helpful,Accurate ,Pleasant

The personnel are always pleasant and Helpfull together with accurate information. The perks are also worth having.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are thrilled to hear that the agent was pleasant and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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