Mainly head office needs looking at customer service
Riviera Travel
Riviera Travel
1 month ago
We are sorry to hear that your experience with our head office customer service did not meet your expectations. If you would like us to look into any issues you had please email us at info@rivieratravel.co.uk.
Produktanmeldelser
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback regarding your recent experience. We are sorry to hear that your stay did not fully meet your expectations and that you found the hotel tired. We appreciate you letting us know your thoughts and hope that your next experience with us will be an improvement.
Excellent tour manager.... Karen McMahon. Nothing was too much trouble
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that your tour manager, Karen, provided you with such an excellent experience and that nothing was too much trouble. We appreciate you taking the time to share your feedback.
Produktanmeldelser
Opplastede medier
Se alle medier (5)
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you enjoyed your recent trip with Riviera Travel. It's wonderful to know that Karen was such a fantastic tour guide and that you appreciated the visits to Lecce and The Sassi of Matera with their informative guides. We are also pleased you found the visit to the tomb of St Nicholas brilliant. We appreciate your feedback regarding Bari and Gallipoli and will certainly take your suggestion into consideration. Thank you for highlighting the great value for money and the lovely photographs.
Tour manager very good but resteraunt service variable and poor when both restaurants open. Customer service poor. Only offered flights at terrible times when better were available and very unhelpful...
Les mer
Riviera Travel
Riviera Travel
1 month ago
We appreciate you taking the time to share your feedback about your recent experience. We are glad to hear that you found the tour manager to be very good. We also note your comments regarding the restaurant service and customer service, and we are sorry to hear that these aspects did not meet your expectations. We value your input as it helps us to improve our services.
Produktanmeldelser
Riviera Travel
Riviera Travel
1 month ago
We're sorry to hear that your experience did not meet your expectations. We appreciate you taking the time to share your feedback regarding the food, service, cabin size, and the pace of our tours.
Travel arrangements were well organised and ran to plan. Caroline was an excellent guide with a depth of knowledge about Canada. We had clear guidance about when and were to meet, information about...
Les mer
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your feedback on your recent trip with Riviera Travel. We are delighted to hear that your travel arrangements were well organised and ran smoothly. It's wonderful to know that Caroline's expertise and guidance greatly enhanced your experience, and that you appreciated the clear information provided for each day's activities. We are also pleased that the coaches were clean and the drivers were friendly and helpful. It is great to hear that you enjoyed the service in all the hotels and aboard the ship, and that the camaraderie within your small group added to your overall experience. We appreciate you highlighting these positive aspects of your journey.
Produktanmeldelser
Riviera Travel
Riviera Travel
1 month ago
We're so glad to hear you had an amazing tour with so many highlights, and that the Rocky Mountaineer, sea plane trip in Vancouver, Lake Louise, and the Columbia Ice Field were standout experiences for you. It's wonderful to know that the organization during the Canadian part of your tour, managed by Caroline and Riviera, was very good. We appreciate you sharing your feedback on your tour guides and the Caribou Lodge in Banff; your comments are valuable to us. It's also lovely to hear about your positive interactions with Canadians. We are delighted you enjoyed the cruise and found the balance of activities and relaxation to be just right.
Can't see how they could do better. They are really good at the everyday things, food, cleanliness entertainment etc. but they really excelled when tested with something extraordinary.
For instance,...
Riviera travel were great throughout, from start of the booking to finish of the holiday.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback. We are so pleased to hear that you enjoyed your experience with Riviera Travel from the moment you booked to the end of your holiday.
Produktanmeldelser
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback. We're delighted to hear you had such a brilliant experience with us and that you enjoyed the Porto and Douro river cruise. We look forward to welcoming you on board again in the future.
Kjøpsdato: 30/08/2026
0
Del
DA
David
Feefo-verifisert
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4* review
Produktanmeldelser
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you enjoyed your holiday with Riviera Travel and that you found the activities engaging and our staff on the Jane Austen to be helpful. We hope to welcome you back on another of our holidays soon.
Kjøpsdato: 28/08/2026
0
Del
MA
Maurice
Feefo-verifisert
PRT
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* rating
Produktanmeldelser
Opplastede medier
Se alle medier (1)
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear you enjoyed the stunning scenery and found the Riviera Rose excellent, with good food and accommodation.
It's wonderful to hear you had such a positive experience with our service. We truly appreciate you taking the time to share your feedback.
Produktanmeldelser
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that you had such a positive experience on your Helsinki, Tallinn & Riga holiday. We're delighted that you found the cities interesting, the hotels well-located and suitable, and the organisation and communications to be good. We're also pleased that the tour manager and local guides enhanced your trip and that you enjoyed the balance of included activities and free time.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
