Exceptional from start to finish. A professional travel company that I will confidently book with again.,
Riviera Travel
Riviera Travel
3 months ago
Thank you for rating our customer service 5/5.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your feedback about your recent experience on our solos tour to Sicily. We're sure your comments will provide valuable insight to anyone considering this trip. We look forward to welcoming you again in the future.
Kjøpsdato: 26/06/2026
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Del
MI
Michele
Feefo-verifisert
3 months ago
Hva Michele sa om Riviera Travel:
Very good. Chauffeur arrived on time to take me to the airport. Was met by a Riviera Rep to see me through the checking in system.
Kathryn, our tour manager, was there in Catania to greet us.
She...
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5 star review. We're delighted to learn that our customer service aligned with your expectations.
Produktanmeldelser
Riviera Travel
Riviera Travel
3 months ago
We're delighted to hear that this was your first tour with Riviera and you thought it was brilliant. We very much look forward to having the pleasure of your company again in the future.
The service from Riviera staff prior to the trip was excellent. They helped secure a room with a view of the medieval walls and answered my pre-holiday questions. The Tour Manager Pina was...
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Riviera Travel
Riviera Travel
3 months ago
Thank you for rating our customer service 5/5. We're delighted to hear that you thought our pre-tour customer service, in particular, was excellent.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your detailed feedback about this tour. We're sure your comments will provide valuable insight for anyone considering this tour.
All the team were excellent, Karen, Pina & Adrian were always available to talk to & made sure we were aware of all the necessary arrangements for every port of call.
Thank you for taking the time to share your positive feedback. We are delighted to hear that you found your experience pleasant, efficient, and unfussy.
Produktanmeldelser
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the places visited and found the organisation to be good, with an efficient and pleasant tour manager. It's also great to know that you were happy with the hotels in Tallinn and Helsinki. We appreciate you sharing your thoughts on the Riga hotel and local guide.
We are so pleased to hear you had such a positive experience with us. Thank you for taking the time to share your feedback.
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Riviera Travel
Riviera Travel
3 months ago
We are so pleased to hear that you enjoyed your yacht cruise along the Dalmatian coast. It sounds like you had a wonderful experience with the beautiful scenery, delicious food, and refreshing swim stops. We appreciate you sharing your recommendation.
We're so pleased to hear you had such a positive experience with our organised tours and knowledgeable staff. Thank you for your lovely feedback!
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Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your wonderful feedback on the Grand Tour of Kenya. We're so pleased to hear that you found the tour to be well-organised, with knowledgeable guides and excellent drivers who enhanced your wildlife spotting experience. It's fantastic that you enjoyed the locally owned lodges and managed to see all the animals you hoped for. We appreciate you highlighting this as your best trip ever.
Kjøpsdato: 23/06/2026
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Del
Pålitelig kunde
Feefo-verifisert
3 months ago
The service was good
Riviera Travel
Riviera Travel
3 months ago
We appreciate you taking the time to share your feedback. We are pleased to hear that you found our service to be good, and we hope to have the opportunity to serve you again in the future.
Produktanmeldelser
Riviera Travel
Riviera Travel
3 months ago
We are sorry to hear that your recent experience in Rome did not meet your expectations, especially after your positive experience with the Classic Spain tour last year. We understand that issues with the hotel's air conditioning and lighting can be very uncomfortable, and we regret that you encountered this during your stay. We also note your comment regarding the duration of your stay in Rome.
Good service. It was our honeymoon and we requested a double bed but it was a twin. I reported it to a Riviera Rep but nothing was done. The other 2 Reps were very good.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your feedback.
We are delighted to hear that you received good service overall and that two of our Riviera Representatives were particularly helpful during your holiday.
We are sorry to hear that your request regarding the bed configuration was not resolved after being raised onboard. For clarity, the double beds on our ships are generally configured as two twin beds pushed together and dressed as a double bed. We regret any disappointment or misunderstanding this may have caused, particularly as you were celebrating your honeymoon.
Thank you again for taking the time to share your comments.
Pålitelig kunde
3 months ago
The beds were seperate with walking space between. Not twins pushed together.
Easy to contact Riviera staff before thd holiday.
On board the Riviera staff were very easy to talk to, and made sure we were well informed.
Riviera Travel
Riviera Travel
3 months ago
It's wonderful to hear that you found our staff so accessible and helpful both before and during your holiday. We're delighted that they were able to ensure you felt well-informed.
Produktanmeldelser
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your wonderful experience on the Blue Danube River Cruise. We are delighted to hear that you found our care, crew, and all staff to be brilliant, attentive, and careful. It's also great to know that you found the information about trips and the onboard talks to be very informative, and that the food was excellent. We are pleased that you felt safe and in good hands, and that you enjoyed the beautiful scenery on the Danube.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
