Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Pure Ventilation Anmeldelser | Kundeservice Anmeldelser for https://www.feefo.com/reviews/pure-ventilation | Feefo

Viser alle 3,089 anmeldelser

Dean Hanneysee

Feefo-verifisert

1 month ago

Hva Dean Hanneysee sa om Pure Ventilation:

Terrible customer service for helping me. Blamed me for wrong purchase.

Absolutely terrible customer service. Blamed me for the purchase and wouldn't allow me to return or exchange. I will never use or recommend Pure Ventilation again. The installation issues were...

Les mer

Product

Pure Ventilation

1 month ago

Thank you for taking the time to share your experience. We’re sorry to hear that you feel this way, as it’s certainly not the experience we aim to provide. Throughout your enquiry, our team worked to understand the installation issue and provided detailed explanations, product specifications, and step-by-step guidance to assist. We also reviewed your photos and offered troubleshooting support to help achieve a successful installation. The Luna PRO exhaust fan is manufactured to specific installation requirements, and based on the information provided, the issue relates to installation constraints rather than a fault with the product itself. For this reason, and in line with our returns policy, we were unable to accept a return of an opened unit. We understand this was frustrating, and we did offer assistance with selecting an alternative product that may better suit your setup. We do take feedback seriously and will continue reviewing how we present installation information to ensure it is as clear as possible for all customers. We’re glad to hear that you have successfully installed the fan and that it is operating quietly too!

Dean Hanneysee

1 month ago

Well you can continue to hide behind the "manufacturers" specifications but it is simply impossible to install in an existing cut out without making additional changes to the plaster. So I totally disagree with you and encourage you to advertise clearer installation advice - reading all other customer comments on this product the issue I had was already well known yet you did not provide any advice on this when selling the product. In EVERY instance for installation there will be a need to make adjustments to the existing hole in the plaster. It's impossible to install without modification being made. This I found frustratingly misleading. And when I raised this with you I was told it was my fault and no replacement was possible? I simply wanted a fan I could easily install and you basically told me bad luck, you chose it the issue is yours. I had to pay a tradesmen to come and do it. Terrible service suggest buy a fan elsewhere.

Produktanmeldelser

Product

Pure Ventilation

1 month ago

Thank you for your feedback. In regard to sizing, the Luna PRO is specified with a 240mm cut-out as per the manufacturer’s design. This measurement refers to the ceiling opening itself; however, installation can vary slightly depending on factors such as ceiling thickness, available cavity space, and how the duct adaptor is positioned during installation. In most standard installations, the unit can be fitted within the specified cut-out, though in some cases a small amount of additional clearance may be required to angle components into place. This is not uncommon with exhaust fans that include larger duct adaptors. We appreciate your feedback regarding installation guidance and will take this on board as we continue to improve the information provided to customers prior to purchase. If you need any further assistance, please feel free to reach out to our team. We’re glad to hear that you found the fan to be very quiet once installed, as that’s exactly what it’s designed for.

Kjøpsdato: 04/03/2026

Harmeet Singh

Feefo-verifisert

1 month ago

Hva Harmeet Singh sa om Pure Ventilation:

Perfect product and service

Excellent customer service. Fast delivery

Produktanmeldelser

Kjøpsdato: 04/03/2026

Lukas Haloszka

Feefo-verifisert

AUS

1 month ago

Hva Lukas Haloszka sa om Pure Ventilation:

nice&easy,thx

Produktanmeldelser

Kjøpsdato: 06/03/2026

Jakob Blomqvist

Feefo-verifisert

1 month ago

Produktanmeldelser

Kjøpsdato: 06/03/2026

Daniel

Feefo-verifisert

AUS

1 month ago

Hva Daniel sa om Pure Ventilation:

Great product great service. Appreciate it! Thank you.

They were attentive and let me know of product updates promptly. I felt it was a small family business by how communicative they were but I think they’re a decent size!

Produktanmeldelser

Kjøpsdato: 05/03/2026

Thomas Vicars-harris

Feefo-verifisert

AUS

1 month ago

Hva Thomas Vicars-harris sa om Pure Ventilation:

Inadequate power and low quality for high price!

Service was satisfactory Arrived within a decent time

Produktanmeldelser

Product

Pure Ventilation

1 month ago

Thank you for your feedback and we’re really sorry to hear about your experience. From what you’ve described, it sounds like there may be an issue with your unit, as this isn’t the performance we expect from this model. We’d really like the opportunity to help resolve this for you. Please reach out to our team using the contact form below, and we’ll be happy to assist further: https://www.pureventilation.com.au/contact-form/ We look forward to helping you get this sorted.

Kjøpsdato: 17/03/2026

Pålitelig kunde

Feefo-verifisert

1 month ago

Good service and easy to order online

I regularly by from pure ventilation, consistently good service and products

Kjøpsdato: 19/03/2026

Derek

Feefo-verifisert

AUS

1 month ago

Hva Derek sa om Pure Ventilation:

Excellent

Very quick to receive product

Produktanmeldelser

Kjøpsdato: 10/03/2026

Pålitelig kunde

Feefo-verifisert

1 month ago

Fast and good value.

Best price in town and delivered fast to meet renovastion deadline.

Produktanmeldelser

Kjøpsdato: 12/03/2026

Mark Dunn

Feefo-verifisert

1 month ago

Hva Mark Dunn sa om Pure Ventilation:

product arrived expediently

Produktanmeldelser

Kjøpsdato: 11/03/2026

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo

Pure Ventilation-anmeldelser

Fanco Hybrid LED Round Ceiling Exhaust Fan with 6m Duct and Flyscreen Vent - WhiteFlere anmeldelser av dette produktet (1)Vis produktnettstedetExhaust with duct and light. Perfect with comparatively less noise.

Panasonic Thermo Ventilator Exhaust Fan with Heater and Remote Control White (Premium) - Preorder ETA Late MarFlere anmeldelser av dette produktet (4)Vis produktnettstedetvery quiet, good heating power, nice look

Ventair Airbus AC 300 Round Exhaust Fan with High Airflow - WhiteFlere anmeldelser av dette produktet (4)Vis produktnettstedetSuper easy to install myself and fan does a great job. Not that noisy and looks great.

SolarArk Solar Powered Ventilator SAV2 5CFFlere anmeldelser av dette produktet (3)Vis produktnettstedetVery weak fan power Water gets in to battery section Would not recomend!

Fanco Hybrid High Performance Ceiling Exhaust Fan WhiteFlere anmeldelser av dette produktet (19)Vis produktnettstedetFlush smooth appearance easy installation and not too noisy

Panasonic Thermo Ventilator Exhaust Fan with Heater and Remote Control White (Premium) - Preorder ETA Late MarFlere anmeldelser av dette produktet (4)Vis produktnettstedet

TT Silent Mixflow Inline Fan 150mm w Lead amp Plug Speed SwitchFlere anmeldelser av dette produktet (31)Vis produktnettstedetgreat product, quiet and easy to install, quality made

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?