I’ve used Primrose before, and I’ve never had an issue with their supply or delivery.
primrose-uk
Primrose
2 months ago
Thanks Zena, that’s a fantastic review. Here at Primrose we work hard to give great service, so it’s lovely to hear you’ve always had smooth deliveries.
Produktanmeldelser
primrose-uk
Primrose
2 months ago
Thanks for sharing this, Zena. Fibreclay planters are designed to be strong, frost‑resistant and durable, so a tiny hairline mark may just be superficial, but visible cracks on arrival shouldn’t be ignored – please email our team with photos so we can assess it properly and sort this out for you.
Kjøpsdato: 29/07/2026
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Pålitelig kunde
Feefo-verifisert
2 months ago
My enquiry was dealt with promptly. However, I was disappointed as the installation instructions for the bird bath were not the ones for mine. Having been asked for photos of the booklet and battery...
Les mer
primrose-uk
Primrose
2 months ago
Thank you for your feedback and I'm really sorry we let you down over the incorrect instructions and then didn’t offer a solution. This isn’t the experience we want you to have – if you’re willing, please email our team again with your order details so we can review this and try to make it right.
Produktanmeldelser
primrose-uk
Primrose
2 months ago
Thanks for your feedback, and I’m sorry the fountain hasn’t met your expectations. Some of our solar bird baths do include battery backup, but not all models – please email us with your order details so we can check your product and discuss options.
Thanks for your feedback. We appreciate you taking the time to share this and we’ll use it to improve our products and service.
Produktanmeldelser
primrose-uk
Primrose
2 months ago
Thank you for sharing your experience, and I’m very sorry for the missing parts and delays you faced. We’re glad your refund was processed quickly, but we know we fell short overall and will use your feedback to improve our service and communication.
Kjøpsdato: 29/07/2026
0
Del
Pålitelig kunde
Feefo-verifisert
2 months ago
Great thank you
primrose-uk
Primrose
2 months ago
You’re very welcome! If you need anything else, just let me know.
Product arrived within time scale stated. Delivery driver was polite and helpful
primrose-uk
Primrose
2 months ago
Thank you for such a lovely review – we’re delighted you’re happy with the product and delivery experience!
Produktanmeldelser
primrose-uk
Primrose
2 months ago
Thank you so much for your lovely feedback and recommendation – we’re delighted to hear your sofa arrived on time and that you’re so pleased with the quality and look.
110% service! The pump failed after seven months and because Primrose hadn’t got another pump they could send me they replaced the whole water feature. Absolutely above and beyond. That’s what I...
Les mer
primrose-uk
Primrose
2 months ago
Thank you so much, Barbara – we really appreciate your lovely feedback and are delighted we could get your water feature sorted for you. 💧 If you ever need anything else, we’re always here to help.
Produktanmeldelser
primrose-uk
Primrose
2 months ago
Thank you so much for your lovely feedback – we’re delighted our team could sort this quickly for you and that you’re happy with your new water feature. 🌿💧
primrose-uk
Primrose
2 months ago
Thank you so much, Barbara – we’re delighted we could sort this for you and really appreciate your wonderful feedback about our customer service.
Service was excellent when we had a problem.
The transformer on our water feature was overheating.
It was replaced immediately
We brought garden ornaments from Primrose years ago and their...
Les mer
primrose-uk
Primrose
2 months ago
Thank you for such a lovely review and for coming back to us over the years – we’re delighted the water feature issue was resolved quickly and that our service and quality are still meeting your expectations.
Produktanmeldelser
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – we’re delighted you’re happy with the service and your new water feature! 🌿💧
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.