PBM is a customer-focused building management company
Service
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vurderinger det siste året
Premier Block Management er ikke lenger en aktiv Feefo-kunde
Viser alle 1,944 anmeldelser
MP
Mr Partha
Feefo-verifisert
9 years ago
Hva Mr Partha sa om Premier Block Management:
The service time SLA was spot on with pointed service.
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ST
Samantha Turner
Feefo-verifisert
9 years ago
Hva Samantha Turner sa om Premier Block Management:
Very prompt service
I deal with many management companies and was particularly impressed at the speed and efficiency my enquiries were dealt with
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Pålitelig kunde
Feefo-verifisert
9 years ago
Quick response to queries
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RO
Robin
Feefo-verifisert
Enfield
9 years ago
Hva Robin sa om Premier Block Management:
Good, on their way to being Excellent!
Basing my experience with PBM as a whole over the past 5 years:
- The service (answering and resolving queries via email and hosting resident meetings) by the current account managers for approx. 1...
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Gary Cane
Premier Block Management
9 years ago
We agree entirely that 5* means 5* and its important to know where we need to improve in the eyes of the customer. You have really helped us in this regard with your informative feedback. After a few unsuccessful hires we revamped our whole recruitment process to ensure we check as much for attitude as for skills. We are not perfect but we do believe in listening to complaints and feedback and look to improve. Your experience seems to reflect that, in that when there was a problem senior management listened and took action. We cant always prevent problems but when they occur we do take action to resolve and prevent recurrence.
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Roger Juer
Feefo-verifisert
9 years ago
Hva Roger Juer sa om Premier Block Management:
Good
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Sarah Hill
Feefo-verifisert
9 years ago
Hva Sarah Hill sa om Premier Block Management:
Great with expediting an urgent matter.
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LM
Lucy Martis
Feefo-verifisert
9 years ago
Hva Lucy Martis sa om Premier Block Management:
Fast!
Very prompt response to my repair request of a leaking external pipe.
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CO
Colin
Feefo-verifisert
Wigan
9 years ago
Hva Colin sa om Premier Block Management:
The two young ladies I spoke to were very friendly and helpful making life easy for a change,
Thank you
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LP
Lydia Piper
Feefo-verifisert
9 years ago
Hva Lydia Piper sa om Premier Block Management:
I have been in contact with Lucy Greene regarding some accounts queries. Lucy always emails back promptly and is extremely helpful.
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KW
Kerrie Williams
Feefo-verifisert
9 years ago
Hva Kerrie Williams sa om Premier Block Management:
I contacted Richard Gibbs, via e-mail, regarding a problem with our community bins.
I received a reply from Richard, to say he had already raised the issue and would be chasing for follow ups until...
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Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.