Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Premier Block Management-anmeldelser

http://www.pbm-property.com

PBM is a customer-focused building management company

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Feefo-verifisert

11 years ago

Always an excellent and fast response to any inquiries either by phone or email. All the…

Always an excellent and fast response to any inquiries either by phone or email. All the staff that I have dealt with have been very polite and courteous. All invoices submitted have always been...

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Feefo-verifisert

11 years ago

A very good first year.

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Feefo-verifisert

11 years ago

Yes I am pleased with the service given however responses to email queries should be…

Yes I am pleased with the service given however responses to email queries should be quicker when replying to one of the Right to Own directors. Response to priority call outs is good overall. B

Premier Block Management

11 years ago

Thank you for your feedback. Please rest assured we are doing our very best to maintain our high standards. Your property manager will benefit from the extra help and support of a service manager who has recently been recruited. As a business we recognise the importance of delivering a first class customer service and we have allocated resources accordingly.

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Feefo-verifisert

11 years ago

Has improved recently although a serious look into the current contracts in place is hugely…

Has improved recently although a serious look into the current contracts in place is hugely necessary to ensure maximum value is got from the service charge.

Premier Block Management

11 years ago

Your feedback is appreciated, I am pleased to inform you we today negotiated a 10% decrease on the renewal terms from the lift engineers. A new parking enforcement company has recently started and the cleaners/bin services have been replaced following a successful tender process. The new firm start towards end of August and we are getting more hours and additional issue reporting for the same cost as the previous company. Our next email newsletter is coming soon and it will note these things and more.

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