Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Premier Block Management-anmeldelser

http://www.pbm-property.com

PBM is a customer-focused building management company

Service

vurderinger det siste året

Viser alle 1,944 anmeldelser

Sarah Sheldon

Feefo-verifisert

9 years ago

Hva Sarah Sheldon sa om Premier Block Management:

Very prompt response time.

Zoe Harryman

Feefo-verifisert

9 years ago

Hva Zoe Harryman sa om Premier Block Management:

This is Based purely on my experience with Amelia Mardle. She has gone above and beyond to help resolve a problem and is a credit to the company.

Pålitelig kunde

Feefo-verifisert

9 years ago

Very quick to respond, competant service

Stephen Horne

Feefo-verifisert

9 years ago

Hva Stephen Horne sa om Premier Block Management:

Speedy, very helpful response

Yes

Pålitelig kunde

Feefo-verifisert

9 years ago

Acted promptly

In our dealings with PBM they seem to respond to all situations promptly.

Pålitelig kunde

Feefo-verifisert

9 years ago

Excellent service

I would strongly recommend PBM service. Special thank you to Alex and Lucy for their fantastic job.

D Hutchinson

Feefo-verifisert

9 years ago

Hva D Hutchinson sa om Premier Block Management:

Communication was very helpful and informative. Reply to a query by email was very prompt.

Sanjay Joshi

Feefo-verifisert

9 years ago

Hva Sanjay Joshi sa om Premier Block Management:

Amelia was extremely helpful, and efficient in dealing with my enquiry.

David Brewer

Feefo-verifisert

9 years ago

Hva David Brewer sa om Premier Block Management:

fantastic !

Spoke to Alex who could not have helped me more . She wanted to help rather than had to help ! Nicest voice ive heard all day which considering i own a call centre , speaks volumes

Derek

Feefo-verifisert

9 years ago

Hva Derek sa om Premier Block Management:

Prompt response this time, but poor service generally.

I didn't make a purchase- I had to chase up for receipt for ground rent payment. Although this time I received a prompt response from Amie, this is not the first time I have needed to chase up...

Les mer

Gary Cane

Premier Block Management

9 years ago

Hi Derek, sorry our service hasn't been as consistent as we would like. We have been working on our response times which are now up to over 70% e-mail response within 24 hours. We continue to work with our performance manager month on month to improve, we are aiming for 90% by the end of the year. Its nice to hear your recent feedback is good, it shows us the work we are doing is having a positive effect.

Please note we only collect rent for this client which the amount stated in the Lease and actually our fees are paid by the client. Happy to schedule a call and run over this with you, please get in touch.

We appreciate the feedback.

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