The customer service is excellent. Easy to order prescription medicines and at great prices.
Jess
Pet Drugs Online
4 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Pet Drugs Online is our first stop shop for supplies for our precious moli she absolutely adores the speciality food she needs to fulfill her life many thanks
Jess
Pet Drugs Online
4 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Customer service take too long to answer the phone. Sometimes over half an hour. Itâs dismal.
The online App is too slow to navigate and some information such as using existing prescription do not...
Les mer
Jess
Pet Drugs Online
4 days ago
Good afternoon,
Thank you for taking the time to provide feedback regarding your recent order experience.
We completely appreciate how frustrating it can be when you experience longer wait times when trying to contact us, and weâre very grateful for your patience and understanding.
Weâre pleased to have recently reintroduced our call-back service, giving customers the option to request a call from a member of our Customer Care Team. We have also welcomed 15 new members of staff over the past month to help us manage demand and improve the level of service we can provide.
We hope you notice a positive difference in our service going forward, and we really appreciate you taking the time to share your experience with us.
If you would like to discuss this further, please feel free to contact our team at reviews@petdrugsonline.co.uk, and weâll be happy to help.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Their ordering system is spot on, an easy site to navigate, have a good selection of pet products on offer and usually delivered within 48 hours. I really rate this company because they keep you...
Les mer
Jess
Pet Drugs Online
4 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Produktanmeldelser
KjĂžpsdato: 08/07/2026
0
Del
PÄlitelig kunde
Feefo-verifisert
5 days ago
excellent
Jess
Pet Drugs Online
4 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Understood that the prescription had to be verified and luckily had an old supply to use whilst waiting. All arrange within 5-7 days. No problems at all
Jess
Pet Drugs Online
4 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
VÄre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kÄres pÄ grunnlag av vurderingene de fÄr fra kundene sine.
Vi samler uavhengig inn tilbakemeldinger pÄ vegne av virksomhetene som samarbeider med oss. Plattformen vÄr tar bare kontakt med bekreftede kjÞpere, sÄ du kan vÊre sikker pÄ at du leser anmeldelser fra ekte kunder.
Bare kunder med kjĂžpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved Ă„ ta kontakt med kjĂžperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.