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Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

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Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Pet Drugs Online Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 212,821 anmeldelser

Angela Pavey

Feefo-verifisert

4 days ago

Hva Angela Pavey sa om Pet Drugs Online:

Took too long after receiving prescription

Jess

Pet Drugs Online

4 days ago

Good afternoon, Thank you for taking the time to share your feedback with us. I have looked into this further and can see that, although your order was placed on 16 July 2026, we did not receive the prescriptions from your vets until 24 July 2026. Once prescriptions are received, our team generally requires up to two working days to review and approve them. In this instance, I can see that both prescriptions were approved on 25 July, and your order was then dispatched promptly on 26 July. I appreciate that waiting for an order can be frustrating, and I hope this provides some clarity around the timescales involved with your order. If you would like to discuss this further, please feel free to contact our team at reviews@petdrugsonline.co.uk, and we’ll be happy to help. Kind regards, Jess Pet Drugs Online Customer Care Team

Kjøpsdato: 16/07/2026

Pålitelig kunde

Feefo-verifisert

5 days ago

Once they realised there was problem Customer services became very proactive. Just disappointed there was no process to recognise the original transmission failure until I chased delivery

Jess

Pet Drugs Online

4 days ago

Good Afternoon, Thank you for taking the time to speak with me today and for sharing your feedback. I really appreciate you taking the time to discuss your experience with me, and I hope that your future orders provide you with a much more positive experience. If you need any further assistance from our team, please don’t hesitate to get in touch. We’ll be more than happy to help. Kind regards, Jess Pet Drugs Online Customer Care Team

Kjøpsdato: 22/07/2026

Pålitelig kunde

Feefo-verifisert

5 days ago

Very straightforward to order and kept up to date on the delivery

Jess

Pet Drugs Online

4 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Kjøpsdato: 22/07/2026

Pålitelig kunde

Feefo-verifisert

5 days ago

Packaged well

I didn’t need customer service, ordering was ok but seemed to take a few days to ok it once I put the prescription in my vet sent me. Which then made delivery longer. But now I know that I will make...

Les mer

Jess

Pet Drugs Online

4 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Kjøpsdato: 22/07/2026

Pålitelig kunde

Feefo-verifisert

5 days ago

Excellent customer service

Excellent service and previously good response to email correspondence and in person on telephone .

Jess

Pet Drugs Online

4 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Produktanmeldelser

Kjøpsdato: 22/07/2026

Pålitelig kunde

Feefo-verifisert

5 days ago

Not for me

Straightforward

Jess

Pet Drugs Online

4 days ago

Hello, Thank you for your feedback. I’d really like to help resolve this for you but unfortunately, I'm not able to investigate this further from the information provided. If you'd like to discuss this further, please get in touch with us directly at reviews@petdrugsonline.co.uk please include your order number so we can help as quickly as possible. Kind regards, Jess Pet Drugs Online Customer Care Team

Kjøpsdato: 22/07/2026

Pålitelig kunde

Feefo-verifisert

5 days ago

Great service

Excellent

Jess

Pet Drugs Online

4 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Produktanmeldelser

Kjøpsdato: 22/07/2026

Jo Dabinett

Feefo-verifisert

5 days ago

Hva Jo Dabinett sa om Pet Drugs Online:

Arrived quickly

Super fast delivery Good communication Will be using again

Jess

Pet Drugs Online

4 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Kjøpsdato: 22/07/2026

Susan Holden

Feefo-verifisert

GBR

5 days ago

Hva Susan Holden sa om Pet Drugs Online:

Very easy to order excellent service

Jess

Pet Drugs Online

4 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Kjøpsdato: 22/07/2026

Pålitelig kunde

Feefo-verifisert

5 days ago

A bit tricky getting the prescription approved and it took longer than expected, but once sorted the process was smooth.

Jess

Pet Drugs Online

4 days ago

Hello, Thank you for your feedback. I am sorry t hear you found it tricky getting your prescription approved. If you ever wanted to give us a call on 01761250850 one of our customer support agents can help talk you through the process for online ordering. We are always happy to help in these circumstances. We apologise for any inconvenience. Kind regards, Jess Pet Drugs Online Customer Care Team

Produktanmeldelser

Kjøpsdato: 22/07/2026

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?