While there were minor but quite inconvenient systemic failures from Panasonic as a whole, the individual at customer service was exceptionally helpful and knowledgeable, so that the problem was...
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Pålitelig kunde
Feefo-verifisert
15 days ago
Helpful service from an easy to use website.
Customer service were super helpful from questions about a not-in-stock product. The WhatsApp was super useful and responsive - and I was contacted when the product was ready to be ordered.
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JL
Joanna Loader
Feefo-verifisert
GBR
15 days ago
Hva Joanna Loader sa om Panasonic UK:
Nice speedy delivery
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MF
Mr Fitzsimons
Feefo-verifisert
GBR
16 days ago
Hva Mr Fitzsimons sa om Panasonic UK:
Quick, efficient & easy.
Quick, efficient & easy ordering, payment & delivery. Would definitely recommend to anyone.
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Pålitelig kunde
Feefo-verifisert
20 days ago
When i receive it, I'll let you know
Haven't received anything yet.
Panasonic Customer Care UK
Panasonic UK
16 days ago
Dear Customer,
Thank you for your feedback and I am sorry to hear that the product has not arrived in time.
I have investigated the matter and in our system it seems that the parcel has arrived in the meantime, possibly on Friday or Monday.
Nevertheless, if this is false and the parcel has not been delivered, please call our customer support and let us know so that we could further look into the matter, to find out what happened and to make the necessary arrangements.
You can contact us on 0344 844 3899 from Monday till Friday between 9-17.
Again, I am sorry for the inconvenience and should you need any further assistance, feel free to contact us.
Kind Regards,
Panasonic Customer Support Team
Pålitelig kunde
16 days ago
By the time it arrived I had bought a Sharp microwave delivered the next day and very happy with it. Your delivery was refused, so just waiting for the refund. Thanks anyway.
Panasonic Customer Care UK
Panasonic UK
10 days ago
Dear Customer,
Thank you for your answer.
I am sorry for the delay and that you had to purchase another microwave oven in the meantime.
The refund process starts automatically as soon as the parcel arrives back at our warehouse, thus there is nothing else that you are required to do.
Should there be anything else we can assist with, feel free to contact us.
Kind Regards,
Panasonic Customer Care Team
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Alec Hamilton
Feefo-verifisert
GBR
16 days ago
Hva Alec Hamilton sa om Panasonic UK:
A Panasonic pleasure.
Fast, efficient service with clear communication. Payments are simple and secure. Panasonic provides an excellent service.
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Pålitelig kunde
Feefo-verifisert
16 days ago
Highly recommended
Very professional. Well thought out website and easy to navigate. Communication was excellent with a prompt and caring delivery service.
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AM
Anthony Mackay
Feefo-verifisert
GBR
16 days ago
Hva Anthony Mackay sa om Panasonic UK:
Payment Details button inoperative.
Your website wasn't working properly. The button that asked for payment details was not working and I could not pay for the phones I had tried to buy. Your online service representative could only...
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Panasonic Customer Care UK
Panasonic UK
10 days ago
Dear Customer,
Thank you for your feedback and I am sorry to hear about the difficulties you have experienced with our website when trying to order the phones.
Unfortunately, all things that work online can be affected by unforeseen errors which leads to frustration on the user's end.
We have forwarded the description of the issue to the relevant department that works with the website so that they could further investigate it.
I am glad to hear that you have eventually managed to place the order successfully however, should you encounter any difficulties in the future, please do not hesitate to contact our sales team on the following number 0333 188 2940 and they will be glad to place the order on your behalf.
Again, please accept our apologies for the inconvenience caused and should you need any further assistance, do not hesitate to contact us and we will do our best to assist you.
Kind Regards,
Panasonic Customer Care Team
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Pålitelig kunde
Feefo-verifisert
16 days ago
Good all round experience
Super easy ordering and super speedy delivery. Good price for a quality Panasonic shaver. I am happy!!
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AL
Alex
Feefo-verifisert
GBR
17 days ago
Hva Alex sa om Panasonic UK:
Very happy with service and product
Very quick delivery. Arrived sooner than indicated. Great product, well packaged. I would certainly use Panasonic directly again.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.