It would be 5 star if not for the packing. Foodstuffs packed between cleaning things like toilet rim blocks (very strong smelling) and toilet powder(again very strong smelling) I had 2 boxes which...
Les mer
OPS TEAM
Online Pound Store
1 month ago
Hi,
Thank you so much for the 4-star review and for taking the time to share such detailed, constructive feedback.
While our packing team focuses on tight, secure packing to prevent movement in transit, separating scented cleaning chemicals from food items is standard practice that should have been followed here, especially across a two-box delivery.
I have passed your exact feedback directly to our warehouse and dispatch management team so we can review our packing guidelines and retrain our team on item separation.
We really appreciate you bringing this to our attention so we can improve, and we hope to deliver a flawless 5-star experience for you on your next order!
Kind regards,
OPS
Hi Angie,
We're sorry to hear that you still haven't received your order.
A member of our team has reached out to you with an immediate resolution. Please reply at your earliest convenience.
For any future issues or questions, please feel free to contact info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
I wasn't sure about ordering but you had an item I couldn't find anywhwre else so I took a chance. The service was amazing, great communication and my parcel arrived in good time. I would use again...
Les mer
KjĂžpsdato: 18/08/2026
0
Del
PÄlitelig kunde
Feefo-verifisert
1 month ago
brilliant helpfu. phoned once part order missing rectified straight away service. great
KjĂžpsdato: 18/08/2026
0
Del
RL
Richard Lloyd
Feefo-verifisert
GBR
1 month ago
Hva Richard Lloyd sa om Online Pound Store:
Very easy to order what I wanted at a good price. Delivery was very quick.
Very good service.
They sent wrong items,but this was very quickly resolved ,and they are sending the correct items very promptly. I have always had good service from this company. Thsnkyou.
VÄre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kÄres pÄ grunnlag av vurderingene de fÄr fra kundene sine.
Vi samler uavhengig inn tilbakemeldinger pÄ vegne av virksomhetene som samarbeider med oss. Plattformen vÄr tar bare kontakt med bekreftede kjÞpere, sÄ du kan vÊre sikker pÄ at du leser anmeldelser fra ekte kunder.
Bare kunder med kjĂžpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved Ă„ ta kontakt med kjĂžperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.