The service provided by Janet Welsh was very good. She started the booking, then was absent through illness ... and let's just say I was relieved when she returned! She salvaged what was a mess...
Les mer
Alexander
Mundy Cruising
4 years ago
Many thanks for your comments and taking the time to provide valuable feedback. I’m so pleased to hear your kind words regarding Janet’s service and sorry that your experience was not as good when dealing with her colleague. We’ve taken this feedback onboard and I hope that Janet has the opportunity to assist you with a future cruise which we’ll ensure is handled up to Janet’s high standards should she be away from the office for any reason.
Yours sincerely
Alex Loizou
The staff were excellent. However, I was very disappointed with uniworld when booking as we were given an early transfer and told it could not be later, even though I asked several times if it could...
Les mer
Alexander
Mundy Cruising
4 years ago
Many thanks for taking the time to provide this feedback. As you know Helen has passed your comments on to the cruise line so they are aware of the issues you had. We wish to again say that we’re sorry to hear your experience with Uniworld’s transfers was disappointing.
Sincerely
Alex Loizou
Always available and this was a difficult transaction as they were dealing with a cruise credit from 2020. I would always recommend them I have been a customer for many years.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.