Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Mundy Cruising-anmeldelser

Viser alle 905 anmeldelser

Pålitelig kunde

Feefo-verifisert

4 years ago

Professional, friendly and efficient service - as expected!

We received the expected cheerful and efficient service from the Mundy Team but to be fair our cruise with Cunard was very straight forward and didn't require any particular extra advisory services....

Les mer

Produktanmeldelser

Kjøpsdato: 15/07/2022

Pålitelig kunde

Feefo-verifisert

4 years ago

As usual service was excellent. Nothing was too much trouble. Will use them again.

Produktanmeldelser

Kjøpsdato: 19/07/2022

Pålitelig kunde

Feefo-verifisert

4 years ago

Poor and uncaring service outside the actual cruise ship booking.

Mundy could only offer flights from London when we live nearer to Manchester, Birmingham or Cardiff. We had to book our own flights from Manchester. We also had to book our own hotel in Reykjavik,...

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Alexander

Mundy Cruising

4 years ago

Thank you for taking to time to provide us with feedback and I’m so sorry to hear that you’ve been disappointed with our service. We’re investigating how we fell short on this occasion, and I’ll revert again shortly. Yours sincerely Alex Loizou

Alexander

Mundy Cruising

4 years ago

Once again, many thanks for taking the time to reply with your feedback. I have tried to contact you on several occasions to apologise that you feel so let down but unfortunately, I’ve been unable to reach you. I also wanted to explain that when looking into flight and hotels for you I was keen to provide you with options that offered as much flexibility as possible to account for any potential changes in your travel arrangements as at the time we were regularly receiving amendments from cruise lines. This did mean that the costs were higher, including for the Manchester routing we detailed. I’m sorry that this wasn’t clear to you at the time. I would be delighted should you wish to get in touch and discuss the matter so we can improve our service. Yours sincerely Sharon Trigg

Produktanmeldelser

Kjøpsdato: 13/07/2022

Pålitelig kunde

Feefo-verifisert

4 years ago

Excellent as always

Excellent as normal. I was particularly pleased with the excursion Helen recommended, but all her advice was good. I like the personal relationship one can have with the staff at Mundy Cruising. (I...

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Produktanmeldelser

Kjøpsdato: 03/07/2022

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Feefo-verifisert

4 years ago

Helpful, proactive and knowledgeable cruise agents.

We knew which cruise we wanted and Mundy are one of the few companies that are agents for the cruise company. We also wanted some pre and post cruise accommodation and activities. Hayley put...

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Produktanmeldelser

Kjøpsdato: 30/06/2022

Pålitelig kunde

Feefo-verifisert

4 years ago

They are always so helpful in every way.

They cannot be faulted.

Produktanmeldelser

Kjøpsdato: 09/07/2022

Pålitelig kunde

Feefo-verifisert

4 years ago

There were a lot of changes of cruises and cruise arrangements due largely to Covid, the Ukraine war and airline strikes. Sharon handled these skilfully and professionally. I was very grateful for...

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Produktanmeldelser

Kjøpsdato: 05/07/2022

Pålitelig kunde

Feefo-verifisert

4 years ago

Excellent service. Would certainly use them again. Sharon was very helpful

Excellent service and attention to detail

Produktanmeldelser

Kjøpsdato: 01/07/2022

Pålitelig kunde

Feefo-verifisert

4 years ago

Book with the best!

Looked after many cruise bookings for us over many years now and the Mundy team always impressed us with their knowledge, advice and efficient handling of all aspects of the booking - and not least,...

Les mer

Produktanmeldelser

Kjøpsdato: 25/06/2022

Pålitelig kunde

Feefo-verifisert

4 years ago

Sorted out with Regent the accepted expiry time of passport.

Produktanmeldelser

Kjøpsdato: 23/06/2022

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Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

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Hvorfor stole på Feefo-anmeldelser?

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Mundy Cruising-anmeldelser

Queen Mary 2Flere anmeldelser av dette produktetVis produktnettstedetWe were on a 2 week cruise to the Mediterranean. Extremely disappointed with Cunard and Queen Mary 2. Standards have been reduced to the levels of P&O and Cunard is no longer anything "Special"....Les mer

Silver CloudFlere anmeldelser av dette produktetVis produktnettstedetExcellent trip. Excellent crew particularly the expedition staff. Liked the ship generally.

National Geographic ExplorerFlere anmeldelser av dette produktetVis produktnettstedetAn excellent expedition experience but food , although excellent, completely focussed on American tastes. Very salty or sweet.

Silver WhisperFlere anmeldelser av dette produktetVis produktnettstedetThe ship, the food, the staff, the excursions were all good, but the embarkation process and certain aspects of communication were not good at all.

Star BreezeFlere anmeldelser av dette produktetVis produktnettstedetThe ship was lovely, excellent facilities and superb staff. The food was first class, with plenty of choice of restaurants and a wide selection of things to eat. We made good use of the hot tub on...Les mer

AmaDouroFlere anmeldelser av dette produktetVis produktnettstedetIt was well organised, friendly and overall a good experience.

Silver MoonFlere anmeldelser av dette produktetVis produktnettstedetDespite the break in cruising due to Covid and change of ownership, Silversea have maintained their high standards on the ship and of customer care. Unfortunately my wife and I caught covid and had...Les mer

Silver SpiritFlere anmeldelser av dette produktetVis produktnettstedetExcellent in all areas. Great crew

RivieraFlere anmeldelser av dette produktetVis produktnettstedetCrew, food and restaurants are top-notch and the accommodation was very comfortable on a lovely ship of optimum size for us.

Seven Seas VoyagerFlere anmeldelser av dette produktetVis produktnettstedetDid not agree with $500 per person Regent cruise credit which was not refundable. We did not have to pay for any extras as all drinks and restaurants were free so had to spend the money in the ships...Les mer

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?