Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Kia Car Insurance & Accident Aftercare Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 711 anmeldelser

Raymond

Feefo-verifisert

Manchester

8 years ago

Hva Raymond sa om Kia Car Insurance & Accident Aftercare:

Highly recommendable.

Much better and easier than having to deal with your insurance company.every thing organised for you .

Rosemary

Feefo-verifisert

8 years ago

Hva Rosemary sa om Kia Car Insurance & Accident Aftercare:

Will Use own Insurance company next time and will not be renewing with you

Very friendly and helpful after an accident which is what was needed. However, this package is misleading. I was told that my insurance company would be contacted straight away, and that everything...

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Pålitelig kunde

Feefo-verifisert

8 years ago

Repair took 2 months and communication was poor

It took 8 weeks for the repair to my car to be completed. I couldn’t fault the initial service given when I had my accident, but thereafter I felt I was constantly having to chase for updates on how...

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Samuel

Feefo-verifisert

8 years ago

Hva Samuel sa om Kia Car Insurance & Accident Aftercare:

Freindly people but poor communication and follow up of problems.

Everyone that I spoke to was very nice and helpful whilst on the phone to them. But routinely things were not followed through and there was a period of two weeks after my car was scheduled to have...

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Donna O

Kia Car Insurance & Accident Aftercare

8 years ago

Many thanks for taking the time to review your experience with us. Please accept our apologies for the delay in communication. I have passed your comments onto our Customer Experience Team as we are continually looking for ways to improve our service and welcome all feedback. We’re pleased that your overall experience was a positive one.

Padmini

Feefo-verifisert

8 years ago

Hva Padmini sa om Kia Car Insurance & Accident Aftercare:

Advised of process, car no picked up on trailer, curteosy car smelt of smoke and dirty seats and interia

Pålitelig kunde

Feefo-verifisert

8 years ago

I am happy with the service providedby kia

Pålitelig kunde

Feefo-verifisert

8 years ago

Poor Service

Did not keep me in the loop, had to chase constantly, the least pro-active service I've experienced. Repair took a very long time. Long wait for a replacement vehicle to be sent to me; which...

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Donna O

Kia Car Insurance & Accident Aftercare

8 years ago

Many thanks for taking the time to review your experience with Kia Car Insurance. We're very sorry to hear that service you received was not our usual standard. I have informed our Customer Experience Team who will contact you to discuss the issues you faced.

Julie

Feefo-verifisert

8 years ago

Hva Julie sa om Kia Car Insurance & Accident Aftercare:

Like for like hire car would be good, very disappointed as previously with co op whose service was far superior ie like for like hire car, hire car delivered and collected. Only changed insurers as...

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Anwen L

Kia Car Insurance & Accident Aftercare

8 years ago

Many thanks for reviewing your experience with Kia Car Insurance. We are very sorry to hear that the service you received was not our usual standard. I have informed our Customer Experience Team who will look into this and contact you to discuss the issues you faced.

Amanda

Feefo-verifisert

Rickmansworth

8 years ago

Hva Amanda sa om Kia Car Insurance & Accident Aftercare:

You relieved me of the burden

Guided me clearly. Showed concern for me. Efficient service. Kept me regularly informed. Easy claims process.

Pålitelig kunde

Feefo-verifisert

8 years ago

Excellent from start of claim notification, provision of hire car, collection of my car & kept me informed throughout repairs to return of car. Most impressed. Many thanks

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?