Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

House Buyer Bureau-anmeldelser

Viser alle 498 anmeldelser

Mrs G Stoll

Feefo-verifisert

Barnard Castle

7 years ago

Hva Mrs G Stoll sa om House Buyer Bureau:

Very professional from the very first phone call to the last

If you are reading HBB reviews then I can say from my own personal experience you have come to a reputable company. I can’t praise Kim my buyer enough for all her hep in this process. Kim was up...

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Steph

House Buyer Bureau

7 years ago

Thank you so much for your kind review. We're so pleased you were happy with the service and we've passed your lovely comments on to Kim and our Managing Director!

Ms Grimes

Feefo-verifisert

Hampshire

7 years ago

Hva Ms Grimes sa om House Buyer Bureau:

It was really done very well.

I have no complaints. I wanted to sell my flat to pay for nursing home fees for my mum. Dorothy was very helpful and Kirsty was very good too.

Steph

House Buyer Bureau

7 years ago

Thank you for your review. We're pleased you were happy with the service and have passed your comments on to Dorothy and Kirsty.

Mr Potter

Feefo-verifisert

Peacehaven

7 years ago

Hva Mr Potter sa om House Buyer Bureau:

I wouldn't hesitate to use HBB again

Due to delay in extending the Leasehold from the Managing Agents of the flat. The whole transaction became very drawn out and frustrating. Instead of a few weeks it took six months. No normal buyer...

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Steph

House Buyer Bureau

7 years ago

Thank you for your kind review, we're pleased we got there in the end for you and the frustrations are behind you now. We've passed your kind words on to Dorothy.

S Pearson

Feefo-verifisert

Willesborough

7 years ago

Hva S Pearson sa om House Buyer Bureau:

I would highly recommend this company

I have to say we were very impressed especially with kim who helped us through the process . I would highly recommend this company . A big thankyou to you for all your help

Steph

House Buyer Bureau

7 years ago

We're so pleased you found the service so helpful. We'll pass your comments onto Kim.

H Tajuddin

Feefo-verifisert

Bingley

7 years ago

Hva H Tajuddin sa om House Buyer Bureau:

House Buyer Bureau were great

House Buyer Bureau were great and the whole process was relatively smooth. We had spoken to a number of similar companies but found Kim who handled our case to be the most honest and passionate. She...

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Steph

House Buyer Bureau

7 years ago

Thank you for your kind review, we aim to take the stress out of moving, so we're pleased you found the process so easy. We've passed your comments on to Kim.

Steve

Feefo-verifisert

Gosport

7 years ago

Hva Steve sa om House Buyer Bureau:

Kim Tristram was a real pleasure to deal with at every step

HBB is a very proffesional company handling the difficult purchase of my former flat against all the odds. Despite issues with an absentee freeholder (the little monkey) I have now completed after 6...

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Steph

House Buyer Bureau

7 years ago

We're so pleased you were happy with the service and we overcame all the hurdles for you. Kim says enjoy shopping!

Mr & Mrs May

Feefo-verifisert

Hucknall

7 years ago

Hva Mr & Mrs May sa om House Buyer Bureau:

Don't know what I'd have done without you

With Kim & Jon it was very good. Always been very helpful & don't know what I'd have done without you. I was very worried and Kim kept my mind at rest all the time. I used their recommended solicitor...

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Steph

House Buyer Bureau

7 years ago

Glad to have been of help to you, our goal is to make the process as easy as possible. We've passed your comments onto Kim and Jon.

Rachel Anderson

Feefo-verifisert

Birmingham

7 years ago

Hva Rachel Anderson sa om House Buyer Bureau:

Kim Tristram was particularly helpful in keeping me updated.

Quick, efficient. Kim Tristram was particularly helpful in keeping me updated.

Steph

House Buyer Bureau

7 years ago

Thank you for your review, we're pleased you found the service quick and efficient and have passed your comment onto Kim.

Pålitelig kunde

Feefo-verifisert

7 years ago

There were no last minute changes to the agreed offer.

My Dad was becoming increasingly frail at the time an opportunity arose to buy an assisted housing apartment in his preferred locality. The family needed to move quickly. We were made an initial...

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Steph

House Buyer Bureau

7 years ago

Thank you for your review, our service is ideal for this scenario and we're so pleased you felt the benefit.

G Walker

Feefo-verifisert

Southoe

7 years ago

Hva G Walker sa om House Buyer Bureau:

I can definitely recommend House Buyer Bureau

Sale handled very well. Slight hitch with the Title Deeds being a bit unusual but resolved quickly. Kim kept me up to date and answered any questions I had. Valuation was fair,at around 80% of the...

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Steph

House Buyer Bureau

7 years ago

Thank you for your review, we're pleased you were happy with the service. Thank you for your recommendation, remember if you do recommend us to anyone and we buy their house, you can benefit from our recommend a friend scheme and receive £2000.

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