Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

House Buyer Bureau-anmeldelser

Viser alle 498 anmeldelser

Mr White

Feefo-verifisert

Ashford

7 years ago

Hva Mr White sa om House Buyer Bureau:

10 out of 10!

I first contact HBB April 2017 and it's now July 2019! Did a lot more than most people would have done, Dorothy kept with us as we had a few purchases that fell through. I can can't fault their...

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Steph

House Buyer Bureau

7 years ago

Thank you so much for your review. We're so pleased you felt comfortable enough to come back to us after all that time. Glad we were able to get it all sorted for you, I've passed your comments onto Dorothy.

Swindale

Feefo-verifisert

Stroud

7 years ago

Hva Swindale sa om House Buyer Bureau:

Kept me very well informed

From the very beginning you were very open about the process and how you would calculate the price that you would pay. Dorothy was particularly helpful and kept me very well informed as the process...

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Steph

House Buyer Bureau

7 years ago

Thank you for your review, we're so pleased that you were happy with the service. We have passed your comments on to Dorothy.

Mrs Cobbold

Feefo-verifisert

Evesham

7 years ago

Hva Mrs Cobbold sa om House Buyer Bureau:

Dorothy she listened to my ranting and raving.

I was very pleased with Dorothy, she always rang up and see if we were alright, no query at all. It was very good. It was lovely to talk to her.

Steph

House Buyer Bureau

7 years ago

Thank you for your review, we always say to our sellers to call about anything! We're pleased you were happy with the service and we have passed your comments on to Dorothy.

Ms Bell

Feefo-verifisert

Lincolnshire

7 years ago

Hva Ms Bell sa om House Buyer Bureau:

Very professional, quick and very friendly.

Very professional, quick and very friendly. Dorothy was very helpful.

Steph

House Buyer Bureau

7 years ago

Thank you for your review, that's exactly what we aim to do and are so pleased you were happy with the service. We've passed your kind words onto Dorothy.

Mrs S Gerry

Feefo-verifisert

Rhiwbina

7 years ago

Hva Mrs S Gerry sa om House Buyer Bureau:

Surprisingly fast, fair & friendly

Surprisingly fast, fair & friendly. I felt supported & helped with any queries I had especially by Kim who was so helpful to me & reassuring - A big thank you to Kim

Steph

House Buyer Bureau

7 years ago

Thank you for your kind review. We're so pleased you were happy with the service and have passed your comments on to Kim.

Susan West

Feefo-verifisert

Chelmsford

7 years ago

Hva Susan West sa om House Buyer Bureau:

I would highly recommend The House Buyer Bureau

I hadn’t moved home since 1990 and was very worried about using a company to sell my house to. I wanted to move quite quickly due to family trauma and saw an advert on T.V for this organisation. From...

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Steph

House Buyer Bureau

7 years ago

Thank you so much for your review. We're pleased we were able to relieve some stress of selling your property and that you were happy with the service. We've passed your kind words onto Dorothy and Kim.

Pålitelig kunde

Feefo-verifisert

7 years ago

The sale of the property was handled extremely well and professionally.

Dorothy kept me informed and updated at all stages of the process, she was professional and friendly at all times. She was clear in providing advice and guidance on what I needed to do, and what...

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Steph

House Buyer Bureau

7 years ago

Thank you for your review. We're so pleased we were able to provide a clear and smooth service for you. We have passed your kind comments onto Dorothy.

Mrs Arnett

Feefo-verifisert

Devon

7 years ago

Hva Mrs Arnett sa om House Buyer Bureau:

The level of service was excellent.

HBB were fantastically efficient, they kept informed at all times. They gave us lots of felxibility, nothing was too much trouble, just lovely. We were in a hugely stressful situation and were...

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Steph

House Buyer Bureau

7 years ago

Thank you so much for your review. We're pleased the 'uplift' scheme has been of benefit to you. It's sometimes difficult to be sure what a house will sell for, so when it sells for more than we expect, it's great our sellers can benefit. We have passed your kind words on to Dorothy.

J Bye

Feefo-verifisert

Eastbourne

7 years ago

Hva J Bye sa om House Buyer Bureau:

Kim Tristram was so helpful

Kim Tristram was so helpful. Nothing was to much trouble for her. She was there all the time for me. Such a nice person to know.

Steph

House Buyer Bureau

7 years ago

Thank you so much for your kind review. We always say we're at the end of the phone, so we're so pleased you experienced this for yourself. We've passed your comments on to Kim.

Pålitelig kunde

Feefo-verifisert

7 years ago

Quick sale with no problems

From the first phone call Kim was always very helpful and pleasant. Quick sale with no problems. Jon also very nice when he came to do security checks. Would recommend this company

Steph

House Buyer Bureau

7 years ago

Thank you for your kind review and recommendation. We have passed your comments on to Kim and Jon.

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