If your in the market for a top quality pool table installed by a genuinely helpful professional team of guys then look no further. These guys are brilliant and I'd recommend them to anyone.
Home Leisure Direct
Home Leisure Direct
10 years ago
thank you for leaving a review. We're so happy that you're pleased with your Pool Table and found that our delivery team were helpful. We hope you continue to enjoy it. Please let us know if you need any further assistance, we'll be very happy to help.
Jess
Delivered to my place of work in a couple of days. Beat that if you can!
Home Leisure Direct
Home Leisure Direct
10 years ago
we're really pleased you're happy with your new Table Tennis Table Cover and that it was delivered quickly. Please let us know if you require any further assistance, we'll be happy to help.
Jess
Whilst I had to wait a long time for the table to be built and delivered, I was told this before I ordered. Come delivery, this was excellent and the 2 gents who delivered and installed the table...
Les mer
Home Leisure Direct
Home Leisure Direct
10 years ago
we're really pleased you're happy with your new Pool Dining Table and that you were happy with our installation team. We hope you continue to enjoy your new table! Please let us know if you require any further assistance, we'll be very happy to help.
Jess
I bought table tennis table online, ex demo. First after a day or two got informed by phone that it has been sold to somone else. Tough luck. I picked another ex demo table, a class higher and more...
Les mer
Home Leisure Direct
Home Leisure Direct
10 years ago
Hiya, thank you for taking the time to leave feedback. Firstly we’re very happy that you’re enjoying your new table. Regarding the delivery, the ex demonstration table was assembled rather than flat packed as is standard. With this in mid, we had to ensure a more specialist delivery to avoid any damages. Apologies for the small wears to the table, these had not been picked up in the website listing. I understand replacement parts have since been sent to you by our team. If you have any further questions, don’t hesitate to contact our Sales and Customer Service Team on 0800 622 6464.
Jess
Pålitelig kunde
10 years ago
I have received replacement brake but no replacement for easy access ball dispenser. This was only after I send feedback on FeeFo, which by the way was requested by email. No reply to my two emails for over a month now suggest poor service. Since no inspection of the table was made how do you know the were only small wears to it. Brake broken, ball dispenser missing and rust in numerous places. I find your service misleading and not very professional. It is like saying I will sell you an ex demo car and not tell you it is rusty and have a missing wing mirror and hand brake is not operational. And finally... Now that you've paid... I will ignore your emails...
Home Leisure Direct
Home Leisure Direct
10 years ago
Thanks very much for your taking the time to reply.
Following on from this and since our Sales Manager called you yesterday, I’m glad we’ve established that emails were sent to you in good time and prior to your leaving feedback on Feefo but were rejected by your email host. Hopefully this clears up your issue with the service level offered.
Regarding the ex Demo table, this was offered with over £100 discounted off the retail price of the same model. I’m sorry you are disappointed with the wear of the table, and I'm happy to hear the replacement parts you had issue with have been received.
Thanks very much for your time, and if you have any questions do be in touch on 0800 622 6464.
Jess
Home Leisure Direct
Home Leisure Direct
10 years ago
Thanks very much for your taking the time to reply.
Following on from this and since our Sales Manager called you yesterday, I’m glad we’ve established that emails were sent to you in good time and prior to your leaving feedback on Feefo but were rejected by your email host. Hopefully this clears up your issue with the service level offered.
Regarding the ex Demo table, this was offered at with over £100 discounted off the retail price of the same model. I’m sorry you are disappointed with the wear of the table, and am happy to hear the replacement parts have been safely received.
Thanks very much for your time, and if you have any questions do be in touch.
Jess
Excellent service very clear as to what was happening keeping me up to date,phoned the morning of delivery to let me know when they where turning up,can't fault them.
Home Leisure Direct
Home Leisure Direct
10 years ago
Thanks for taking the time to leave your feedback.
We're delighted to read that you are happy with your table and that the service has been excellent from start to finish.
If you've any future enquiries, please be in touch.
Many thanks.
Roger
Great choice of products & everything as described but communication regarding delivery timeframe could have been better.
Home Leisure Direct
Home Leisure Direct
10 years ago
We're pleased you were happy with the range of tables we offer.
It's great that you're happy with your table and don't hesitate to be in touch if you have any future queries.
Roger
Both products were installed at an extra cost and it was well worth the extra two men who did the pool table were exceptational good
Home Leisure Direct
Home Leisure Direct
10 years ago
we're very pleased to hear that you're happy with your new pool table and the service you received. We're glad that you feel like the installation was worth the extra cost, it definitely saves the hassle of doing it yourself. Please let us know if you require any further assistance, we'll be happy to help.
Jess
A little concerned about having to wait so long till delivery lorry "in my area "!!!
Home Leisure Direct
Home Leisure Direct
10 years ago
thanks very much for taking the time to leave feedback. We’re really pleased you’re happy with your table. Our specialist pool table installation teams aim to get to all areas of the country in a quick turnaround from when the table has been received, apologies if it was a touch longer than expected. Please let me know if you require any further assistance we’ll be happy to help.
Jess
Service was brilliant, everything happened as they said it would and they replaced a slightly damaged que immediately. Top Class.
Home Leisure Direct
Home Leisure Direct
10 years ago
Hiya, thank you for leaving some feedback. It's great to hear that you were really pleased with the service you received, we'll definitely pass on your feedback to the sales team. We're sorry about the damaged pool cue, but we're happy that it got replaced quickly. We hope you continue to enjoy your new Jack Daniel's Pool Table! Please let us know if you need anything further.
Jess
Great prices great service delivered on time assembled by two great chaps
Home Leisure Direct
Home Leisure Direct
10 years ago
thank you for leaving us some feedback. It's great to hear that you are happy with the service you received and with the quality of your table tennis table. We hope your granddaughter continues to enjoy playing on the new table! Please let us know if you need anything further.
Jess
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.