Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Headwater-anmeldelser

Viser alle 1,508 anmeldelser

Pålitelig kunde

Feefo-verifisert

2 years ago

This was my first booking with Headwater. Initially my experience of booking was quite negative as I was given incorrect and confusing information at the start being promised things the company could...

Les mer

Sophie

Headwater

2 years ago

Thank you for your review, I am pleased Stephanie was able to turn your experience into a positive one! Your feedback has been passed on to the team

GUY WILKINS

Feefo-verifisert

Richmond

2 years ago

Hva GUY WILKINS sa om Headwater:

Premature surveys

I haven’t had the holiday yet so this seems a bit premature….! But so far I’m pleased with the friendly service from Stephanie

Sophie

Headwater

2 years ago

Thank you for your review, I am pleased you have been happy with your experience so far, I have passed your comments on to Stephanie :-)

Pålitelig kunde

Feefo-verifisert

2 years ago

Sierra de Gredos Booking Experience

Excellent response time and specifically help in finalising flights

Sophie

Headwater

2 years ago

Thank you for your review! Your feedback means alot to us :-)

LAURENCE REYNOLDS

Feefo-verifisert

Oxenhope

2 years ago

Hva LAURENCE REYNOLDS sa om Headwater:

Excellent customer service

Megan at Headwater was incredibly helpful, answering all my (complicated!) questions quickly and thoroughly. Made the booking process really easy

Sophie

Headwater

2 years ago

Thank you for your review, I am pleased you have enjoyed your experience with Headwater so far! I have passed your lovely comments on to Megan

Pålitelig kunde

Feefo-verifisert

2 years ago

Booking Experience for Cycling holiday

Excellent so far. Katie Hatton could not have been more helpful and understanding

Sophie

Headwater

2 years ago

Thank you for your review, I have passed your comments on to Kate and hope you have a wonderful trip!

Pålitelig kunde

Feefo-verifisert

2 years ago

Efficient and friendly

Megan dealt with my requests efficiently and promptly, making the changes required.

Sophie

Headwater

2 years ago

Thank you for your feedback, I have passed your comments on to Megan :)

JILL

Feefo-verifisert

Canada

2 years ago

Hva JILL sa om Headwater:

Great booking experience

They were very responsive to all my questions and were very patient while we planned our adventure.

Sophie

Headwater

2 years ago

Thank you for your feedback, I hope you managed to plan the perfect adventure :)

Pålitelig kunde

Feefo-verifisert

2 years ago

Excellent

friendly and informed service

Sophie

Headwater

2 years ago

Thank you so much for your lovely feedback, we have passed your comments on to Andrew.

Pålitelig kunde

Feefo-verifisert

2 years ago

Helpful, efficient and friendly.

Very helpful and personable representative (Kate Hatton) who communicated with patience and clarity.

Sophie

Headwater

2 years ago

We are so pleased you had an enjoyable experience with Headwater, Your feedback has been passed on to Kate :)

Pålitelig kunde

Feefo-verifisert

2 years ago

Brilliant Service

The website is very informative and the advisor was extremely helpful.

Sophie

Headwater

2 years ago

Thank you for your review, your feedback has been passed on to Lauren :)

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