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Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

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Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Headwater-anmeldelser

Viser alle 1,504 anmeldelser

Pålitelig kunde

Feefo-verifisert

2 years ago

Excellent Customer Service

Had to postpone holiday until next year due to health issues. No problem at all - Headwater couldn't have been more helpful and accommodating.

Steph

Headwater

2 years ago

Thank you for your kind comments. We all wish you a speedy recovery and are thrilled we were able to rebook your holiday so you have something to look forward to. Stephanie

Pålitelig kunde

Feefo-verifisert

2 years ago

Cycling Holiday Passau to Vienna

The booking process was protracted whilst I was waiting for confirmation that the booking could be fulfilled and took much longer than expected or than is reasonable. Having raised my concerns...

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Steph

Headwater

2 years ago

Thank you for your comments. I am pleased I was able to help and you now have a wonderful trip to look forward to. Roll on September :-) Stephanie

Pålitelig kunde

Feefo-verifisert

2 years ago

Steph

Headwater

2 years ago

Thank you for your 5* review, it is very much appreciated :-) Stephanie

Pålitelig kunde

Feefo-verifisert

2 years ago

Made an online enquiry for xc skiing at Venabu and immediately received an email from James to say he would be looking after my booking. I emailed him to clarify a couple of things. Next day I got...

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Steph

Headwater

2 years ago

Thank you very much for your review. We did have a glitch in our system but James did forward the email to us, and I am pleased to read that Andrew was on the case and sorted out your lovely trip to Venabu :-) Stephanie

Pålitelig kunde

Feefo-verifisert

2 years ago

Puglia cycling booking

Good service on our 4th Headwater booking. However booking an extra night in our first hotel was going to be a lot more expensive than if we booked independently on the hotel website. One wonders...

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Steph

Headwater

2 years ago

Thank you very much for your 5* review. I am looking into the price of your extra night and will be in touch with you directly in the next day or two. Stephanie

Pålitelig kunde

Feefo-verifisert

2 years ago

Excellent customer service

Really excellent customer service - exceptionally helpful and pleasant. Also, well informed staff.

Steph

Headwater

2 years ago

Thank you very much for your 5* review and lovely comments. I have passed them on to Helen and Megan who I know helped with your booking to Venabu Stephanie

Pålitelig kunde

Feefo-verifisert

2 years ago

Excellent personal service

Once we got to talk to a person the service was excellent. It had been confusing trying to contact them by phone but managed to get there via chat on the exodus website who passed on our details....

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Steph

Headwater

2 years ago

Thank you for your 5* review. I am glad Luke managed to get your trip organised for you :-) Enjoy Madeira! Stephanie

Pålitelig kunde

Feefo-verifisert

2 years ago

Efficient human experience.

Steph

Headwater

2 years ago

Thank you for your 5* review. I am so pleased we were able to get you a holiday booked to look forward to :-) Stephanie

HARRY DEAN

Feefo-verifisert

2 years ago

Hva HARRY DEAN sa om Headwater:

Just professional and welcoming throughout

Steph

Headwater

2 years ago

Thank you so much for your kind words and 5* review. I am sure you will have a great time at Venabu :-)

WILLIAM PEARSON

Feefo-verifisert

2 years ago

Hva WILLIAM PEARSON sa om Headwater:

Helpful support line.

Steph

Headwater

2 years ago

Thank you for your review. I am glad Megan was able to get you a wonderful holiday to Malta booked. Having done a sample of this trip I know you will have a fabulous time :-) Stephanie

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