Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Headwater-anmeldelser

Viser alle 1,503 anmeldelser

Pålitelig kunde

Feefo-verifisert

1 year ago

Steph

Headwater

1 year ago

Thank you for your 5* review. I am sure you will all have a wonderful time in Switzerland :-)

Pålitelig kunde

Feefo-verifisert

1 year ago

Highly recommend

Very good and friendly

Steph

Headwater

1 year ago

Thank you for your comments and 5*'s Stephanie

S MACFARLANE

Feefo-verifisert

Cheshire

1 year ago

Hva S MACFARLANE sa om Headwater:

When booking my holiday the Headwater representative was friendly, efficient and thorough, exploring all the options to make sure the holiday would meet my specific needs and preferences and...

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Steph

Headwater

1 year ago

Thank you for your wonderful review of our service it really is appreciated :-) Stephanie

TREVOR

Feefo-verifisert

1 year ago

Hva TREVOR sa om Headwater:

Flawed booking system

Flawed booking system - you pay your deposit and then they check if the accommodation you have booked is available - in our case it wasnt and the alternatives were much inferior and involved longer...

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Steph

Headwater

1 year ago

I am very sorry for the disappointment you have experienced during your booking journey. We have now chatted and as you know I have personally taken over your booking to hopefully resolve the issues. Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

1 year ago

Pleasant experience

So far (booking by a phone call) the experience has been positive. Luke was friendly, approachable, but professional and told me all I needed to know, along with a little more information as well. ...

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Steph

Headwater

1 year ago

Thank you so much for your wonderful review. I have shared this with Luke and the team :-) Stephanie

Pålitelig kunde

Feefo-verifisert

1 year ago

Excellent personalised service.

Steph

Headwater

1 year ago

Thank you very much for your 5 * review it is much appreciated Stephanie

JOHN PATTERSON

Feefo-verifisert

1 year ago

Steph

Headwater

1 year ago

Thank you for your review. I hope you have a fabulous trip when the time comes :-) Stephanie

Pålitelig kunde

Feefo-verifisert

1 year ago

Advice was very helpful and relevant, including flights and hotels in addition to the choice of destination

Steph

Headwater

1 year ago

Thank you for your 5* review, it means a lot. You have a wonderful trip booked to Croatia which I am sure you will enjoy :-)

CHARLES WRENCH

Feefo-verifisert

1 year ago

Hva CHARLES WRENCH sa om Headwater:

Patient, quick to respond, helpful, polite, friendly.

Steph

Headwater

1 year ago

Thank you for your review. You have a fabulous trip booked to Italy I know you will have a wonderful time :-) Stephanie

LINDA LORD

Feefo-verifisert

Norwich

1 year ago

Hva LINDA LORD sa om Headwater:

I have Megan looking after our future booking. She is fantastic. Nothing is too much trouble for her and she has been quick and efficient in getting our holiday itinerary sorted. I have complete...

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Steph

Headwater

1 year ago

Megan is a diamond and I have passed your comments on to her and shared with the team. Thank you :-) Stephanie

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