Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Headwater-anmeldelser

Viser alle 1,500 anmeldelser

WARREN WEBBER

Feefo-verifisert

Blenheim, New Zealand

1 year ago

Hva WARREN WEBBER sa om Headwater:

Prompt & professional

Prompt & professional communications. Well researched cycle tour options.

Paula Farmer

Headwater

1 year ago

Thank you for your feedback! We’re glad to hear that our communication was prompt and professional, and that you were happy with the cycle tour options we provided

Nick

Feefo-verifisert

Manchester

1 year ago

Hva Nick sa om Headwater:

Highly recommended!

Very friendly and efficient. Really helpful and we were kept well informed throughout the booking process. Highly recommended!

Paula Farmer

Headwater

1 year ago

Thank you for your kind words! We're so glad to hear that you found our service friendly and efficient. It's great to know you felt well-informed throughout the booking process. We truly appreciate your recommendation and look forward to assisting you again in the future!

Pålitelig kunde

Feefo-verifisert

1 year ago

Quick and efficient thus far (to the point of booking and confirming accommodation). Megan was very helpful.

Paula Farmer

Headwater

1 year ago

Thank you so much for your feedback! We're thrilled to hear that your experience has been quick and efficient, and that Megan was able to assist you effectively. If you need any further help or have more questions, don't hesitate to reach out. We’re here to help!

Pålitelig kunde

Feefo-verifisert

1 year ago

Booking process

Helpful, knowledgeable and friendly staff who were able to answer all our queries extremely promptly.

Paula Farmer

Headwater

1 year ago

Thank you for taking the time to post your review. We very much welcome your kind comments.

Feefo-verifisert

Salisbury

1 year ago

Hva JO sa om Headwater:

Positive and attentive

Positive and attentive. Quick response times. No nonsense approach.

Paula Farmer

Headwater

1 year ago

Thank you for posting your review. Your positive feedback is very welcome.

MJP

Feefo-verifisert

Staffordshire

1 year ago

Hva MJP sa om Headwater:

Hiking Madeira

listened to our requests and worked very hard to make the dates and trip fit together

Paula Farmer

Headwater

1 year ago

Thank you for posting such a positive and welcome review

Pålitelig kunde

Feefo-verifisert

1 year ago

HELPFUL STAFF

STAFF V HELPFUL

Paula Farmer

Headwater

1 year ago

Thank you so much for taking the time to post your welcome review.

Pålitelig kunde

Feefo-verifisert

1 year ago

Paula Farmer

Headwater

1 year ago

Thank you for your welcome 5 star review

Pålitelig kunde

Feefo-verifisert

1 year ago

Efficient service

This is our second booking with Headwater and with Megan. Very efficient and helpful with good advice. Looked at alternatives in a very efficient manner. Communication during booking process...

Les mer

Paula Farmer

Headwater

1 year ago

Hi there. Thank you for posting such a lovely review and for your kind words referencing to Megan which we will share with her.

N N

Feefo-verifisert

1 year ago

Hva N N sa om Headwater:

Service from Luke was great. He enabled us to do the holiday we wanted when flight options to nearest airport weren’t available. Thank you.

Paula Farmer

Headwater

1 year ago

Thank you for posting your review. It’s great that Luke could help make your holiday happen despite the challenges. We hope you have a great trip.

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo