Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Headwater-anmeldelser

Viser alle 1,500 anmeldelser

SIMON WORSLEY

Feefo-verifisert

Beccles

1 year ago

Hva SIMON WORSLEY sa om Headwater:

Friendly people are far better than chatbots!

Quickly put in contact with a knowledgeable agent. Went carefully through the various options available, taking time to fully answer our queries, as well as making some helpful suggestions.

Steph

Headwater

1 year ago

We quite agree :-) Thank you for your review today, it is much appreciated! Stephanie

MARYANNE NIBLETT

Feefo-verifisert

1 year ago

Hva MARYANNE NIBLETT sa om Headwater:

Excellent customer service

Excellent service by Luke. Very patient and answered all of my questions. Thank you 🙏

Steph

Headwater

1 year ago

How lovely :-) I'm glad Luke was able to help you! You have a wonderful trip booked, so I am sure you will have a wonderful time when the date arrives. Stephanie

Pålitelig kunde

Feefo-verifisert

1 year ago

Great service.

Steph

Headwater

1 year ago

Thank you very much for your review. A while to wait, but enjoy Italy when the time comes :-) Stephanie

BRIAN LITTLE

Feefo-verifisert

Worksop

1 year ago

Hva BRIAN LITTLE sa om Headwater:

Walking on the bright side

Good website with first rate email support. Hope to complete booking once the dates are confirmed.

Steph

Headwater

1 year ago

Thank you for your review and 5*'s, it very much appreciated. I can see we are working on your Swiss booking and will be in touch very soon to confirm. Stephanie

MICHAEL WHALLEY

Feefo-verifisert

Preston

1 year ago

Hva MICHAEL WHALLEY sa om Headwater:

Megan is the Best! 😁

Excellent service from Megan, she’s been fantastic arranging our booking, a very professional attitude, polite and courteous attitude and she’s kept us informed every step of the way. Thank you Megan!

Steph

Headwater

1 year ago

Thank you so much for your fabulous review. I have shared this with the wider team and Megan :-) Have a wonderful holiday when the time comes. Stephanie

PENELOPE STEVENS

Feefo-verifisert

Johannesburg

1 year ago

Steph

Headwater

1 year ago

Thank you for your 5* review. Enjoy Italy when the time comes :-) Stephanie

PAUL METHVEN

Feefo-verifisert

Gloucester

1 year ago

Hva PAUL METHVEN sa om Headwater:

Gozo walking holiday booking

Efficient, polite and friendly

Steph

Headwater

1 year ago

Thank you so much for your review. I hope you enjoy Gozo as much as I did when I visited :-) Stephanie

Pålitelig kunde

Feefo-verifisert

1 year ago

Great customer service

From the first call to the last, Helen was very patient, polite and helpful in sorting out our holiday requirements, which were not straightforward. From a city extention following our walking...

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Steph

Headwater

1 year ago

Thank you for your wonderful review I know Helen will be so pleased you are happy :-) Stephanie

LUCY

Feefo-verifisert

Australia

1 year ago

Hva LUCY sa om Headwater:

Easy booking and great service

The communication was very efficient and questions were answered promptly. Booking my walking holiday in Malta was seamless. Thank you to Andrew for the excellent service.

Steph

Headwater

1 year ago

Thank you for your review, I will pass on to Andrew your kind words. I loved Gozo when I visited so I am sure you will have a fabulous time :-) Stephanie

Pålitelig kunde

Feefo-verifisert

1 year ago

Friendly, efficient, knowledgeable. Good response time.

Steph

Headwater

1 year ago

Thank you for taking the time to send in a review. I will pass your comments on to Helen, she will be really pleased :-) Stephanie

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