Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Headwater-anmeldelser

Viser alle 1,500 anmeldelser

Pålitelig kunde

Feefo-verifisert

1 year ago

A very good company.

This is our ninth cycling trip with Headwater. They are a very good company to deal with, the accommodation and services they organise have been excellent. This has been particularly important for...

Les mer

Steph

Headwater

1 year ago

Thank you so much for your wonderful review. Our overseas travelers are so important to us and its lovely to see the time difference has not impacted our service to you :-) Stephanie Customer Coordinator

AMY DALRYMPLE

Feefo-verifisert

1 year ago

Hva AMY DALRYMPLE sa om Headwater:

Friendly , knowledgeable and efficient.

Steph

Headwater

1 year ago

Thank you very much for your 5* review. I am sure you will enjoy the Italian Dolomites when the time comes :-) Stephanie Customer Coordinator

SUSAN NIMMO

Feefo-verifisert

GBR

1 year ago

Hva SUSAN NIMMO sa om Headwater:

Great holidays

An excellent range of holidays, well described on their website. Prompt helpful responses to emails.

Steph

Headwater

1 year ago

Thank you so much for your review. We are very proud of our holiday selection, which is growing year on year with more new and exciting destinations being added :-) Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

1 year ago

Excellent service

Booking process was efficient and Helen was very helpful as always.

Steph

Headwater

1 year ago

Thank you for your wonderful review. I have shared this with Helen and the wider team. Stephanie Customer Coordinator

DAVID KNAPPER

Feefo-verifisert

GBR

1 year ago

Hva DAVID KNAPPER sa om Headwater:

Very helpful, happy to book again after this years holiday

Steph

Headwater

1 year ago

Thank you much for your review and we look forward to booking your next adventure :-) Stephanie Customer Coordinator

CHARLES MITCHELL

Feefo-verifisert

1 year ago

Steph

Headwater

1 year ago

Thank you so much for your 5*'s it means a lot to the team :-) Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

1 year ago

Booking the trip made easy

I have only booked a trip but Helen was easy to work with and very helpful. Last year we almost booked the same trip and Megan was also helpful.

Steph

Headwater

1 year ago

Thank you for your review and booking with us again :-) I don't need to tell you what a wonderful time you will have in Venabu! Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

1 year ago

Very helpful and accommodating.

TINA BALDWIN

Feefo-verifisert

Sydney, NS, Canada

1 year ago

Hva TINA BALDWIN sa om Headwater:

Andrew is amazing! Thank you for the great service and knowledge. This was my first time booking clients on a bike tour and i knew absolutely nothing about it. Andrew walked me through it and made...

Les mer

Steph

Headwater

1 year ago

Wow what a fabulous review! I will certainly make sure Andrew sees this and will also share with the wider team :-) Thank you so much Stephanie Customer Coordinator

ROMOLA DEVILE

Feefo-verifisert

Southampton

1 year ago

Hva ROMOLA DEVILE sa om Headwater:

The Personal Touch

A lovely company to deal with. They make you feel like you are an individual and not just a number.

Steph

Headwater

1 year ago

Thank you for your wonderful review. Venabu is our most popular trip and I know you will enjoy it! Stephanie Customer Coordinator

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo