Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Headwater-anmeldelser

Viser alle 1,500 anmeldelser

Pålitelig kunde

Feefo-verifisert

10 years ago

Great Swiss walking holiday

Fantastic family hotel and excellent customer service from Headwater

Ms A Morris

Feefo-verifisert

10 years ago

Hva Ms A Morris sa om Headwater:

Great cycling, great food, great accommodation

Thanks for a fantastic holiday. Everything was really well organised yet also managed to be very relaxed and friendly. We had a brilliant time and have been recommending Headwater to our friends and...

Les mer

Pålitelig kunde

Feefo-verifisert

10 years ago

A good holiday on Tenerife in Feb-March 2015

As usual, all was well organised and the hotels were very comfortable

Mrs A Hayward

Feefo-verifisert

10 years ago

Hva Mrs A Hayward sa om Headwater:

Dolomiyrd

Excellent service. We traveled independently and had booked late, but our needs were catered for well.

Pålitelig kunde

Feefo-verifisert

10 years ago

Well organised, geat guide, great fun

First time we have used Headwater and found from the day we first made contact to when we got home, that the whole experience was very positive. The staff at Headwater were very helpful and guided us...

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Dr D Masters

Feefo-verifisert

10 years ago

Hva Dr D Masters sa om Headwater:

A beautiful part of Italy

The booking process was easy and all pre-holiday documentation came through on time. Good travel arrangements. However, it's a pity that Headwater did not contact us about our concerns regarding...

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Lisa

Headwater

10 years ago

Dear Mr Masters, Thank you for taking the time to complete this feedback questionnaire. It was great to read you found our booking process easy and received all your holiday documentation on time. We were however sorry to read of your disappointment regarding the design and referencing points on the route notes for this holiday. Please be assured that we review and update all of our route notes at the start of the season and throughout as required. Over the course of the season, the feedback we received for this area has been positive; I will contact you directly for more information on your experience. We would like to thank you for your constructive feedback and look forward to welcoming you on another of our holidays in the future. Kind regards, Lisa

Mr J Campbell

Feefo-verifisert

10 years ago

Hva Mr J Campbell sa om Headwater:

Alsace cycling

Helpful and efficient staff. We have used Headwater 10 times before and recommended them to friends .

Pålitelig kunde

Feefo-verifisert

10 years ago

Another great walking holiday with Headwater

Headwater always provide good service, from the people at the office who deal with you on the phone as if you were an adult and send all the paperwork on time, to the excellent guides. We will be...

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Pålitelig kunde

Feefo-verifisert

10 years ago

Wonderful friendly small hotel, excellent food, lovely atmosphere

Mr P Emerson

Feefo-verifisert

10 years ago

Hva Mr P Emerson sa om Headwater:

Croatia - the countrywortyh exploring.

Usual Headwater high standard - and we have been on many.

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