Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Headwater-anmeldelser

Viser alle 1,500 anmeldelser

Pålitelig kunde

Feefo-verifisert

10 years ago

Outstanding finca. Comfortable, relaxed ambience, lovely food and very friendly and helpful staff. It was everything and more than I expected.

Pålitelig kunde

Feefo-verifisert

10 years ago

I gave a full review just aftyer returning: are you saying that you ignored that!!!

Lisa

Headwater

10 years ago

Dear Valued Customer, Thank you for your feedback, please let me reassure you the original feedback you provided via our in house customer service questionnaire and additional email have been received, logged and all points acted upon as per my response to you via email. In addition to our in house customer reviews, we are now working with Feefo. This provides our customers a second opportunity to review their holiday via an independent third party review site. As this is a new venture for us, we have asked our customers who travelled this year to complete this questionnaire independently from our feedback questionnaire. In future, we will be including the link at the end of our in house questionnaire. I am sorry for any confusion this additional feefo feedback request may have caused. We would like to thank you for travelling with Headwater this summer and look forward to welcoming you on another of our holidays in the future. Yours sincerely, Lisa

Pålitelig kunde

Feefo-verifisert

10 years ago

Headwater holidayz

Great holidays, well-chosen routes, hotels and always great food and wine. Headwater Reps are helpful and knowledgeable.

Phil

Feefo-verifisert

10 years ago

Hva Phil sa om Headwater:

Skiing in Leutasch

Have been cross-country ski-ing with Headwater every year for more than 10 years now. Been to Leutasch several times. Hotel is comfortable, food is good. We've never had a bad holiday with them.

Mrs S Walker

Feefo-verifisert

10 years ago

Hva Mrs S Walker sa om Headwater:

Excellent walking holiday

Very helpful brochure and helpful sales team. We have already recommended the service to other family members and will book another holiday ourselves.

Lin

Feefo-verifisert

10 years ago

Hva Lin sa om Headwater:

Wonderful walking and fine food

The office staff are very knowledgeable and easily dealt with our needs - different flight and car upgrade.

Pålitelig kunde

Feefo-verifisert

10 years ago

A good all round service and would recommend them as helpful and knowledgable

Andy

Feefo-verifisert

10 years ago

Hva Andy sa om Headwater:

Fruit and nuts and much more besides

Great friendly Headwater service, accommodated our bespoke travel arrivals and occassional forgetfulness.

Pålitelig kunde

Feefo-verifisert

10 years ago

Excellent walking, comfortable accommodation and good food

Good responses and prompt service from knowledgeable staff. Despite being part of a very large organisation Headwater continue to represent themselves as an independent company, all of which appeals...

Les mer

Wal Effingham

Feefo-verifisert

10 years ago

Hva Wal Effingham sa om Headwater:

our 3rd holiday with Headwater, we have no hesitation in recommending them .

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