Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Headwater-anmeldelser

Viser alle 1,500 anmeldelser

Pålitelig kunde

Feefo-verifisert

10 years ago

Good service re purchase. Clear information provided. Assisted in tailoring holiday to specific requirements. Always responded promptly. Polite staff.

Mr R Prior

Feefo-verifisert

10 years ago

Hva Mr R Prior sa om Headwater:

Another great Finca holiday!

Generally very well-organised. The pickup from the airport took a long time and was a bit chaotic.

Pålitelig kunde

Feefo-verifisert

10 years ago

Thoroughly enjoyable experience

Everything went like clockwork.

Pålitelig kunde

Feefo-verifisert

10 years ago

walking in slovenia

Very helpful and knowledgeable.

Pålitelig kunde

Feefo-verifisert

10 years ago

Excellent hotel, cross country ski-ing, walking and great rep

It was easy to understand the breakdown of the holiday with the expert online brochure and telephone support from the staff at Headwater. I would definitely recommend using them, having done so...

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Pålitelig kunde

Feefo-verifisert

10 years ago

Cycling the Canal du Midi

The hotel at Carcassonne didn't seem to be aware of the Headwater arrangements (we were the first to do that particular tour) either for payment or for delivery of the bikes. Luggage labels were...

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Pålitelig kunde

Feefo-verifisert

10 years ago

Hills, towers and wine in Tuscany

We are regular customers with Headwater and have recommended them to a number of our friends. We've always been more than satisfied with their service throughout. They go the extra mile.

Mr D Campion

Feefo-verifisert

10 years ago

Hva Mr D Campion sa om Headwater:

Second class clients

We flew from Heathrow (Lufthansa to Stuttgart, Austrian Airways to Innsbruck). On arrival at Innsbruck it was not clear who was picking us up.Eventually found the right person who said he was waiting...

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Lisa

Headwater

10 years ago

Dear Mr Campion, Thank you for taking the time to complete our Feefo questionnaire, we would like to assure you that all of the feedback we receive is valued and used to improve and develop our holidays for the future and is well received. We were sorry to read of the poor service you encountered on arrival at Innsbruck airport. We have highlighted your feedback to our local agent; they will ensure the arrival procedure runs smoother for future customers. We have also asked that transfer pick up times are not changed without prior consent with all of the customers involved, we are sorry this change added to your journey home. However, despite these issues it was lovely to see you had an enjoyable holiday overall. We would like to thank you for your continued loyalty and look forward to welcoming you on another of our holidays in the future. Yours sincerely, Lisa

Pålitelig kunde

Feefo-verifisert

10 years ago

Great get-away from November rain

Headwater is an excellent company that we have used previously.they provide a very good service . Pre-booking enquires were dealt with efficiently and courteuosly and all the documentation, arrived...

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Pålitelig kunde

Feefo-verifisert

10 years ago

I don't want to write a review.

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