Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Hargreaves Lansdown Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 3,403 anmeldelser

Pålitelig kunde

4 years ago

I deal with them often...After Covid lockdown period...service has improved They respond quickly...Help desk guy was wonderful..answered phone quickly and sorted out problem efficiently...well done.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, It's great to hear that you've had such a positive experience with us. Thanks for your feedback. Best wishes, Lucie

Kjøpsdato: 26/08/2021

David

Newton Abbot

4 years ago

Hva David sa om Hargreaves Lansdown:

Extremely good communication, right to the point

Customer service

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks for sharing your experience. Best wishes, Lucie

Kjøpsdato: 26/08/2021

richard kingsley

Ashford

4 years ago

Hva richard kingsley sa om Hargreaves Lansdown:

10 out of 10.

Did everything well.Would recomend HL.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks for sharing your feedback. Best wishes, Lucie

Kjøpsdato: 26/08/2021

valued client

4 years ago

Hva valued client sa om Hargreaves Lansdown:

Very good website.

Kjøpsdato: 26/08/2021

Pålitelig kunde

4 years ago

Niggles

Still awaiting a response to my last secure message from over two months ago. Dealing commission is a little steep and the sliding scale reduction doesn't come into play for small investors...

Les mer

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, I’m sorry to hear this. You should have received a response to your secure message, please contact our Helpdesk and we would be happy to look into this for you. Whilst we appreciate that our platform charges aren't the cheapest, we feel they reflect good value for money considering the service we provide. Although the income is paid into an Income account, you can provide instructions on how this is to be treated or make any cash movements online. If you need anything else, please get in touch. Thanks, Parvez

Kjøpsdato: 26/08/2021

Christine H

Kent

4 years ago

Hva Christine H sa om Hargreaves Lansdown:

Poor understanding of their own systems

Keep on making mistakes. Very worrying. We were told they had thew best systems of which I have no doubt but the staff constantly fail me starting with Woodford which was a higher error that has...

Les mer

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, I’m sorry to hear this. We pride ourselves on the accuracy of the information we provide. Please contact our Helpdesk and we would be happy to look into this for you. Should you ever need a hand with anything our Helpdesk will gladly help, so please don't hesitate to get in touch. Take care, Parvez

Kjøpsdato: 26/08/2021

Roger Holmes

London

4 years ago

Hva Roger Holmes sa om Hargreaves Lansdown:

Prompt courteous service, good online dealing rate

Always receive prompt courteous service .Good records kept of all my transactions . Good online dealing platform & competitive dealing rate .

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hello, Thanks for taking the time to leave a review. All the best, Lucie

Kjøpsdato: 25/08/2021

Pålitelig kunde

4 years ago

The website is excellent and fairly easy to use.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, It's great to hear that this has been your experience. Thanks for sharing. All the best, Lucie

Kjøpsdato: 25/08/2021

Pålitelig kunde

4 years ago

Great reputable organisation with great investment support

Great Organisation with a great App and website giving all the info you need to make decisions on future investments.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks for sharing your experience. Best wishes, Lucie

Kjøpsdato: 25/08/2021

valued client

4 years ago

Hva valued client sa om Hargreaves Lansdown:

good advice given. very helpful.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks for sharing your feedback. Best wishes, Lucie

Kjøpsdato: 25/08/2021

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Hargreaves Lansdown-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?