Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Hargreaves Lansdown Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 3,403 anmeldelser

Pålitelig kunde

4 years ago

This a good service if your an expert in investment. But it can be confusing if you not.

Helpdesk

Hargreaves Lansdown

4 years ago

Hi, Thanks for leaving a review. We aim to cater for new and experienced investors. We have a range of products and services in order that our clients can invest with ease. This includes our Wealth Shortlist and Readymade Portfolios. Should you ever need a hand with anything our Helpdesk will gladly help, so please don't hesitate to get in touch. Thanks, Parvez

Kjøpsdato: 23/06/2021

Pålitelig kunde

4 years ago

I was happy with the way your employees spoke to me. However I'm very unhappy about the lengths I have to go to merely to change my address

Helpdesk

Hargreaves Lansdown

4 years ago

Hi, Thanks for leaving a review. It is possible to update your address online; however, we do carry out verification checks. If these are unsuccessful, then we do ask for supporting documents to be sent to us. We’re sorry for any inconvenience this may have caused. If you need anything else, please get in touch. Thanks, Parvez

Kjøpsdato: 23/06/2021

valued client

4 years ago

Hva valued client sa om Hargreaves Lansdown:

Helpful and polite

Helpdesk

Hargreaves Lansdown

4 years ago

Hi, Thank you for sharing your review. All the best, Lucie

Kjøpsdato: 23/06/2021

valued client

4 years ago

Hva valued client sa om Hargreaves Lansdown:

VERY INFORMATIVE AND USER FRIENDLY VERY GOOD CUSTOMER SUPPORT

Helpdesk

Hargreaves Lansdown

4 years ago

Hi, It's great to hear that our platform is meeting your needs. We're always happy to know that our support is helping our clients to make informed decisions. Please feel free to get in touch with our Helpdesk if you find yourself in need of assistance. Best wishes, Lucie

Kjøpsdato: 22/06/2021

Pålitelig kunde

4 years ago

Helpful

Your agent answered my query quickly and was helpful

Helpdesk

Hargreaves Lansdown

4 years ago

Hi,Thanks so much for taking the time to leave us a review. It's great to hear that you've received the high levels of service which we strive for.Best wishes,Lucie

Kjøpsdato: 22/06/2021

valued client

4 years ago

Hva valued client sa om Hargreaves Lansdown:

No problems; but there's always room for improvement.

Helpdesk

Hargreaves Lansdown

4 years ago

Hi, Thanks for leaving a review. We quite agree with you and are always striving to improve our platform and services. If you have any specific recommendations we'd be very happy to hear them. Best wishes, Lucie

Kjøpsdato: 22/06/2021

ZeeBee

London

4 years ago

Hva ZeeBee sa om Hargreaves Lansdown:

Great customer service

I needed to close all my shares and take the money out to purchase a property, I rang up just to ensure I did everything online correctly, I was met with a really helpful individual who actually...

Les mer

Helpdesk

Hargreaves Lansdown

4 years ago

Hello, Thanks for taking the time to share your feedback. It's great to hear that you had such a positive experience with our Helpdesk. We are always striving to go the extra mile and do the best that we can for our clients. Thanks, Lucie

Kjøpsdato: 22/06/2021

Pålitelig kunde

4 years ago

excellent service

excellent customer services experience, helpful and knowledgeable , good website with educational sections and research, a touch on the expensive side, but you get what you pay for - good all round....

Les mer

Helpdesk

Hargreaves Lansdown

4 years ago

Hi,It's great to hear from a long-term customer that our platform is meeting your needs. We're always happy to know that our insights and information are of use to our clients. Please feel free to get in touch with our Helpdesk if you find yourself in need of assistance.Best wishes,Lucie

Kjøpsdato: 22/06/2021

Pålitelig kunde

4 years ago

HL are highly recommended

I would recommend HL..the app is simple and convenient to use. There is support and advice when you need it. It’s a great way to get started if you are new to investing.

Helpdesk

Hargreaves Lansdown

4 years ago

Hi,It's great to hear that our platform is meeting your needs. We're always happy to know that our support is helping our clients to make informed decisions. Please feel free to get in touch with our Helpdesk if you find yourself in need of assistance.Best wishes,Lucie

Kjøpsdato: 22/06/2021

Pålitelig kunde

4 years ago

Great company

Always receive an excellent service query’s answered quickly and professionally.

Helpdesk

Hargreaves Lansdown

4 years ago

Hi,Thanks so much for taking the time to leave us a review. It's great to hear that you've experienced great service from our Helpdesk.Best wishes,Lucie

Kjøpsdato: 22/06/2021

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo

Hargreaves Lansdown-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?