Good morning,
Thank you for taking the time to leave a review following your recent experience. We are pleased to hear that you are happy with the product; however, we are sorry to learn that you were disappointed with the delivery service.
Our deliveries are carried out by a single driver, and our website does advise that assistance may be required for heavier items. That said, we expect all of our drivers to conduct themselves in a professional and courteous manner at all times.
Providing quality products is at the centre of our ethos as a family-operated business. We have high expectations of all our employees, and your experience from order through to delivery should be nothing short of a pleasant one.
We take all feedback seriously, as it plays an essential role in helping us identify issues and improve our services.
We would like to gather some further information about your experience. A member of our Customer Care Team will be in contact with you shortly to discuss this in more detail, and we hope to work towards a more satisfactory outcome.
Kind regards,
Jenny
Grass247
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JR
Jane Rowley
Feefo-verifisert
GBR
1 month ago
Hva Jane Rowley sa om Grass247:
Very pleased with purchase and quality
The service was good from start to finish. The samples arrived quickly, ordering was easy, the prices were competitive and delivery was fast and came the day and time I was advised. The deliveryman...
Les mer
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Del
DT
DENNIS TAYLOR
Feefo-verifisert
GBR
1 month ago
Hva DENNIS TAYLOR sa om Grass247:
Good
0
Del
PĂ„litelig kunde
Feefo-verifisert
1 month ago
plenty to choose from
good service just make shure you cheack your order before clicking
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Del
MN
MR DJ NORTH
Feefo-verifisert
GBR
1 month ago
Hva MR DJ NORTH sa om Grass247:
Big thumbs up đ
Very quick, well packaged.
The courier notified me prior to delivery.
Had already received 2 small samples prior to purchase......so selection was made very easy.
A big thumbs up all round from me.
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Del
PĂ„litelig kunde
Feefo-verifisert
1 month ago
Good products at good prices
3rd time ordering from this company. Good prices, quality products and good communication on progress of order.
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Del
DK
D P King
Feefo-verifisert
GBR
1 month ago
Hva D P King sa om Grass247:
excellent service
excellent
0
Del
PĂ„litelig kunde
Feefo-verifisert
1 month ago
Service was great
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Del
MO
Milina Orourke
Feefo-verifisert
GBR
1 month ago
Hva Milina Orourke sa om Grass247:
Excellent value and quality
Excellent
0
Del
AN
Alan Naylor
Feefo-verifisert
GBR
1 month ago
Hva Alan Naylor sa om Grass247:
Excellent first time service
The service has been excellent. They've dealt with all the queries regarding changing delivery days with no issues and kept me updated throughout.
VÄre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kÄres pÄ grunnlag av vurderingene de fÄr fra kundene sine.
Vi samler uavhengig inn tilbakemeldinger pÄ vegne av virksomhetene som samarbeider med oss. Plattformen vÄr tar bare kontakt med bekreftede kjÞpere, sÄ du kan vÊre sikker pÄ at du leser anmeldelser fra ekte kunder.
Bare kunder med kjĂžpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved Ă„ ta kontakt med kjĂžperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
