Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Friendly Planet Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 3,079 anmeldelser

Trusted Customer

San Francisco

9 years ago

Hva Trusted Customer sa om Friendly Planet:

Pretty Good So Far!

This is solely for the booking process; I will rate the trip itself after I return! Booking was very easy and the agents with whom I spoke were friendly. The only thing that keeps me from giving...

Les mer

Kjøpsdato: 06/07/2017

Trusted Customer

9 years ago

Hva Trusted Customer sa om Friendly Planet:

Great tour company, but they need to get extra pricing straight up front

The first time I called in to get info, the woman was awesome! When I called in to book, she was also great! The problem came that she told me that to go a day earlier there was a $100 per person...

Les mer

Kjøpsdato: 06/07/2017

Trusted Customer

9 years ago

Hva Trusted Customer sa om Friendly Planet:

Registering was fast and easy, and when I called to clarify a point the operator was friendly, helpful, and even offered to stay on the line until I had solved the problem.

Kjøpsdato: 05/07/2017

Trusted Customer

9 years ago

Hva Trusted Customer sa om Friendly Planet:

FP's limited operating hours make connecting with the company difficult.

peggy

Friendly Planet

9 years ago

We're happy to advise you that we now have Saturday hours, from 11 AM to 5:00 PM EST, which we hope will make it much easier for you to reach us by phone.

Kjøpsdato: 03/07/2017

Trusted Customer

9 years ago

Hva Trusted Customer sa om Friendly Planet:

Simple and easy booking experience.

Online interface was clear, easy and straightforward. Called customer service before booking, and all my questions were answered before we booked.

Kjøpsdato: 05/07/2017

Pålitelig kunde

9 years ago

Mixed

My experience was glorious. Danielle was extremely helpful. My travel companion had horrific issues causing despair in getting her reservation initiated. My only advise for travelers is that book or...

Les mer

Kjøpsdato: 05/07/2017

Pålitelig kunde

9 years ago

Easy Peasy!

Your site was comprehensive and very easy to follow👍

Kjøpsdato: 01/07/2017

Pålitelig kunde

9 years ago

Knowledgeable staff!

I was treated with a lot of respect and they took time to answer all my questions. Also helped me complete my registration. This is a trip of a lifetime for me and I definitely would book through...

Les mer

Kjøpsdato: 28/06/2017

Trusted Customer

9 years ago

Hva Trusted Customer sa om Friendly Planet:

So far, so good. We'll see how rest of trip progresses, our 2nd with FP.

All details were easy to follow when looking at the trip details. Haven't talked to anyone yet but as long as things go as they are now, I see no issues. Also will see how getting further paper work...

Les mer

Kjøpsdato: 29/06/2017

Pålitelig kunde

9 years ago

Looking forward to the trip

The website information about trip options was clear. The actual reservation process was a bit more challenging in that I had to collect information right away that I hadn't realized I would need. ...

Les mer

Kjøpsdato: 28/06/2017

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Se alle medier (398)

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo

Friendly Planet-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?