Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Friendly Planet Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 3,081 anmeldelser

Pålitelig kunde

9 years ago

Easy to book, but booking confirmation is concerning

Unlike other tour companies, Friendly Planet did not provide confirmation of accommodations and detailed itinerary at the time of booking. While flights are reserved in our names, the flights are...

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amanda

Friendly Planet

9 years ago

Thank you for taking the time to leave your comments. Rest assured that you are booked and all set with the deposit for your upcoming tour! Some companies that simply book air and hotels based on availability are able to confirm details immediately. As we book comprehensive tour packages, the process of verification takes a little longer! We issue tickets following a travelers’ final payment. If you have any additional questions (800-555-5765) about the booking process or your upcoming tour please feel free to reach out to us and we can help put your mind at ease by going over the process with you step by step.

Kjøpsdato: 01/07/2017

Trusted Customer

9 years ago

Hva Trusted Customer sa om Friendly Planet:

Thorough details on your website answered most of our questions. Questions we did have were answered very promptly by your service team. That's why we keep traveling with Friendly Planet.

Kjøpsdato: 05/07/2017

Trusted Customer

St. Louis

9 years ago

Hva Trusted Customer sa om Friendly Planet:

Very positive booking experience

Friendly and knowledgeable agents. Great customer service.

Kjøpsdato: 12/07/2017

Trusted Customer

9 years ago

Hva Trusted Customer sa om Friendly Planet:

Our 10th trip!

As always Friendly planet does the job Excellent service

Kjøpsdato: 12/07/2017

Trusted Customer

Cutler Bay FL

9 years ago

Hva Trusted Customer sa om Friendly Planet:

efficient pleasant staff with keen attention to detail.

Kjøpsdato: 28/06/2017

Trusted Customer

9 years ago

Hva Trusted Customer sa om Friendly Planet:

Could not book an extension at the same time as the basic tour. Still haven't heard about the requested extension.

amanda

Friendly Planet

9 years ago

Hi Louis, thank you so much for taking the time to leave your feedback. When you made your original request for the extension we immediately reached out to our partners at the eco-lodge to confirm availability but given the weekend/holiday timeframe, our partners were unable to get back to us before the following business day. We are thrilled, however, to know that we were able to confirm the space and that you accepted and will be enjoying our exciting Amazon extension!

Kjøpsdato: 03/07/2017

Pålitelig kunde

9 years ago

All questions were answered and the agent was helpful and friendly. This is our 3 booking with F.P. and we wouldn't hesitate to recommend F.P. to anyone who asks.

Kjøpsdato: 11/07/2017

Pålitelig kunde

9 years ago

Quick, efficient and helpful.

Kjøpsdato: 30/06/2017

Trusted Customer

Knoxville, Tn

9 years ago

Hva Trusted Customer sa om Friendly Planet:

First Class Outfit

Very efficient and friendly . My son and I are going to Cuba on December. Previous we went to India. They are a first class outfit.

Kjøpsdato: 11/07/2017

Trusted Customer

Wellington, NZ

9 years ago

Hva Trusted Customer sa om Friendly Planet:

They made a complicated booking easy.

I had several conversations with them because we aren't taking the tour from USA, but are flying from NZ to join the group in Sri Lanka. I also had some problems with using my debit card for US...

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Kjøpsdato: 03/07/2017

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?