with I am very satisfied . Fast delivery of goods and communication. Delivery of goods is very fast , only 7 days. I live in Slovakia and quickly came Products
Fireflyfriends
Fireflyfriends - UK
10 years ago
Thank you for posting your review Jana. I am happy to hear you received your GoTo seat very quickly and that your son is thoroughly enjoying the product. I hope he continues to have lots of fun!
Regards,
The Firefly Team
The Go To seat arrived quickly, as promised at the time of the order.
Fireflyfriends
Fireflyfriends - UK
10 years ago
Judy, thank you for your wonderful feedback. I'm delighted to hear you are really enjoying your GoTo seat and had a good service experience.
Regards,
The Firefly Team
Had to return it too big but the returning seemed frustrating not good instructions on how to return being international I had to keep communicating by email took too long to get back to me finally...
Les mer
Fireflyfriends
Fireflyfriends - UK
10 years ago
Thank you for taking the time to post your feedback.
I am sorry to hear you had a poor experience Evelia. I have looked into this and can see that you were refunded in full so you can access the funds to place an order for the most appropriate size. Again, I apologise and if there is anything we can do to help please do not hesitate to get in touch at enquiries@fireflyfriends.com
Regards,
The Firefly Team
Katie, thank you so much for your lovely feedback. I'm delighted that you had a good service experience and that you are really enjoying the GoTo seat!
Regards,
The Firefly Team
Excelent contact. Full information given at all Times.
Fireflyfriends
Fireflyfriends - UK
10 years ago
Ewelina, thank you for your lovely review of our service and the Upsee. I'm glad you felt informed through the order process. I hope your little one is having lots of fun using the Upsee!
Regards,
The Firefly Team
We have still not received part of our order. It was explained to me that material for the floor sitter was on back order but we are now over 1 month since our initial order that has not been...
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Fireflyfriends
Fireflyfriends - UK
10 years ago
Gary, thank you for taking the time to write a review for us.
I am so sorry that there was a delay on delivering your order. I am glad to see the order has now been fulfilled. Hopefully your little one will have lots of fun using the GoTo seat!
Regards,
The Firefly Team
Your order process was great. The product was delayed due to high demand and supplier issues. You sent a follow up email letting me know what to expect.
Fireflyfriends
Fireflyfriends - UK
10 years ago
Rita, thank you so much for your kind feedback.
I apologise again that there was a delay on your order but glad that you have now received the GoTo seat. Hopefully your son will get great use out of this product on all your fun adventures.
Regards,
The Firefly Team
On this occasion the service was not very good. The order was not received and whilst I appreciate this may have been an issue with Royal Mail, although I am dubious that it was all down to Royal...
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Fireflyfriends
Fireflyfriends - UK
10 years ago
Thank you for your feedback. I am so sorry to hear your order did not arrive with you as expected and that you felt let down by our service. It's very unusual for items to go missing but I am glad this has now been resolved.
I hope you find the Budz beneficial! If there is anything else we can do for you please do not hesitate to get in touch at enquiries@fireflyfriends.com
Regards,
The Firefly Team
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
