I didn't have any questions as it is pretty straight forward. All was great!
Fireflyfriends
Fireflyfriends - UK
9 years ago
the simplicity of our website and ordering process is something we have always striven for. The Upsee is very important from a developmental point of view, it is great to hear that it has had that impact with your son. Wonderful news!
Regards, The Firefly Team
Thank you for your kind comment on our service, we do our best to ensure that we get our products to our customers as quickly as we can, it is great to hear that we have achieved that with your order.
Regards, The Firefly Team
Thank you for your kind words, we try to be as prompt and informative as possible in all of our communications. The Upsee can help in many different ways in terms of development, it's great to hear that this is the case in your situation.
Regards, The Firefly Team
I actually had to return the first seat I ordered because it was too small. The return was no problem and the replacement was send out very quickly. Great customer service and courteous people!
Fireflyfriends
Fireflyfriends - UK
9 years ago
there can sometimes be sizing issues, which can't be helped, we like to make sure if something like this happens, we get it resolved as quickly as we possibly can. It is great to hear that you were happy with the resolution.
Regards, The Firefly Team
we try to make sure that all of our documents are easy to understand and informative. It is great to hear that your customers are so happy to use the Upsee.
Regards, The Firefly Team
thank you for your kind words regarding our service and products. It's great to hear that you love our products so much, feedback like this makes it all worth it.
Regards, The Firefly Team
I ordered an Upsee and it arrived so quick! We started to use it daily but my daughter was not adjusting to it and would not bare weight. She is heavy and it was hurting my back and hips. I wish we...
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Fireflyfriends
Fireflyfriends - UK
9 years ago
its a shame when the product simply isn't suitable, and although this is disappointing, it is encouraging to hear that you were happy with the quality of the product. If possible, we would be grateful if you could send us a video/photo of you using your Upsee - we can then pass it to our clinical team who will be happy to offer advice.
Regards, The Firefly Team
the scooot is a fun and inventive product designed to increase a child's freedom, hopefully this is what you have found with your daughter.
Regards, The Firefly Team
The item made it very fast. Delivery prompt and was simple to assemble
Fireflyfriends
Fireflyfriends - UK
9 years ago
being able to keep the ordering, delivery and assembly process as simple as possible is vitally important to us. Sometimes the Upsee can be unsuitable, and other times it can take time for the child to get used to it.
Regards, The Firefly Team
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
