thank you for your encouragement. I will forward both of those suggestions to our design team, and they can look into the feasibility.
Regards, The Firefly Team
I'm glad we got that product delivered to you. As a user of two of our products, it is brilliant to hear that you make full use of them. thank you for your kind words.
Regards, The Firefly Team
Ordering was easy and quick. It was also delivered in a very timely manner.
Fireflyfriends
Fireflyfriends - UK
9 years ago
thank you for your kind feedback, we do our best to make the ordering as easy and rapid as possible. It is great to hear you are a fan of our Scooot, as is your daughter, the developmental benefits are a major asset of the product.
Regards, The Firefly Team
Not very accessible for North America in terms of communication
Fireflyfriends
Fireflyfriends - UK
9 years ago
it is unfortunate that you feel we are hard to get hold of, obviously the time difference between North America and our base here in Northern Ireland would make this difficult, however we do endeavor to respond to all communications as soon as we possibly can.
Regards, The Firefly Team
Thank you Firefly for providing a fast, friendly service to assis in purchasing our upsee!
Fireflyfriends
Fireflyfriends - UK
9 years ago
it is our pleasure, and thank you for purchasing our products. We truly believe in the Upsee and its ability to help developmentally, we are delighted that this appears to be the case with your son.
Regards, The Firefly Team
We have made two purchases from firefly. Upsee and Go to seat. We have enjoyed our upsee for the last couple years and dread our daughter growing out of it.
Fireflyfriends
Fireflyfriends - UK
9 years ago
it is excellent to hear that you have become a fan of our products, and also that you are making the most of our products while your daughter is still able to use them. Engagement and participation with family and friends is one of our chief aims, it is fantastic to hear that you were able to achieve this using our products.
Regards, The Firefly Team
Service is excellent! We had a problem with a part and emailed customer service had a quick email exchange and a replacement was on its way!
Fireflyfriends
Fireflyfriends - UK
9 years ago
we do whatever we can to resolve any issues that may occur, if we managed to fix this in an efficient manner, that's great news. It's also great news that you enjoy the scoot and the developmental impact it can have.
Regards, The Firefly Team
Thank you for your kind words, we do what we can to ensure our website is as user-friendly and informative as possible. Everything we create is designed to help kids and parents alike, to hear that this is the case here is fantastic, so thank you for informing us that your son is doing so well with the Upsee.
Regards, The Firefly Team
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
