Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

lastminute.com.au-anmeldelser

https://www.lastminute.com.au/?brandcid=LASTMINUTE-AU.FEEFO.HEADER

lastminute.com.au is your ultimate travel companion when it comes to booking last minute hotels, flights and experiences.

Service

vurderinger det siste året

Viser alle 13,176 anmeldelser

Betrodd kunde

Feefo-verifisert

10 years ago

So easy to use and plenty of options.

Customer

Feefo-verifisert

Brisbane

10 years ago

Hva Customer sa om lastminute.com.au:

NOT HAPPY

Not happy with the service received. Ticket was cancelled without someone contacting me. Notes need to be made clear when travelling within 48 hours. Money was taken. The helpdesk was very rude too!...

Les mer

Lastminute.com.au Customer Experience Team

lastminute.com.au

10 years ago

Thanks for sharing your feedback. We're sorry to hear of the level of service you received and of the issues experienced with your booking. We've escalated your feedback for further investigation.

Customer

Feefo-verifisert

Kingston se

10 years ago

Hva Customer sa om lastminute.com.au:

Flight booking

Was disappointed with flight cost how it had changed within a few days should have booked it the day I looked as had to pay an extra $40 plus, not to worry learnt a lot of lesson, thanks

Customer

Feefo-verifisert

Queensland

10 years ago

Hva Customer sa om lastminute.com.au:

Mystery Hotel

Used last minute to book a mystery hotel on the Gold Coast at the last minute!! Booking experience was painless and the website was relatively easy to use on my mobile phone. The only downside was...

Les mer

Customer

Feefo-verifisert

Ashburton

10 years ago

Hva Customer sa om lastminute.com.au:

Quick, well priced.

Efficient, quick, cheaper than dealing directly with hotel.

Betrodd kunde

Feefo-verifisert

10 years ago

Betrodd kunde

Feefo-verifisert

10 years ago

Quick n easy

Betrodd kunde

Feefo-verifisert

10 years ago

I booked for Saturday the 14 th May and you booked me for Saturday the 21 st May Please cancell and refund my money in full Thank you Peter Puljich

Lastminute.com.au Customer Experience Team

lastminute.com.au

10 years ago

Thanks for your feedback. We understand how frustrating it can be when something goes wrong with a booking and we've passed this on to our site team for investigation. If you need further support with your booking, please get in touch with our customer support team at https://www.lastminute.com.au/p/service so we can assist.

Betrodd kunde

Feefo-verifisert

10 years ago

Very disappointed you deal with accomodation in this condition.

I'm am very disappointed with our accomodation, we were rushed due to a medical emergency, and had limited time to book we paid a good deal of money for very poor accomodation.

Lastminute.com.au Customer Experience Team

lastminute.com.au

10 years ago

Thanks for your feedback. We’re really sorry to hear your hotel stay didn’t live up to your expectations. We’d really appreciate it if you could leave a hotel review, as this feedback is really valuable for other travellers when selecting a hotel for their next trip.

To leave a hotel review, simply visit the link below to view your online itinerary and select ‘Review Your Hotel’ on the right hand side (note you’ll need your itinerary number and email address to view your online itinerary). Find itinerary online: https://www.lastminute.com.au/user/itin

If you need to escalate the issues you faced, please get in touch with us via https://www.lastminute.com.au/p/service and our customer support team will investigate further.

Betrodd kunde

Feefo-verifisert

10 years ago

Easy to use. Great deals.

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