Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ExoticDirect-anmeldelser

Viser alle 1,993 anmeldelser

Pålitelig kunde

Feefo-verifisert

1 year ago

Not had to use them but reasonably priced

Angel

ExoticDirect

1 year ago

Hello, Thanks for the five star feedback, it means a lot. Kind Regards Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

1 year ago

Happy

Quick to respond, Reasonable rates for cover.

Angel

ExoticDirect

1 year ago

Hello, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this. Kind regards Exotic Direct Team

Mrs Debbie Wimshurst

Feefo-verifisert

Brighton

1 year ago

Hva Mrs Debbie Wimshurst sa om ExoticDirect:

Really good insurance company

Angel

ExoticDirect

1 year ago

Hello, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service :)

Mrs Jane Kirk

Feefo-verifisert

1 year ago

Amy

ExoticDirect

1 year ago

Hello, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

1 year ago

Great company

Friendly service Easy to deal with any issues.

Amy

ExoticDirect

1 year ago

Hello, Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service. Kind regards The Exotic Direct Team

Mrs Zaynab Khan-Dyer

Feefo-verifisert

Blackburn

1 year ago

Hva Mrs Zaynab Khan-Dyer sa om ExoticDirect:

So simple

Easy and straight forward. All renewal documents emailed to me, quickly scanned for policy number check and payment schedule. Moved to the folder holding all documents for my pet

Catherine

ExoticDirect

1 year ago

Hello, Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service. Kind regards The Exotic Direct Team

Miss Ingrid Dickinson

Feefo-verifisert

Leeds

1 year ago

Hva Miss Ingrid Dickinson sa om ExoticDirect:

Fairly easy to sort out my enquiry out helpfull

Amy

ExoticDirect

1 year ago

Hello, Thanks for taking the time to leave feedback, it's much appreciated. Kind regards The Exotic Direct Team

Ms Gillian Prime

Feefo-verifisert

Stockport

1 year ago

Hva Ms Gillian Prime sa om ExoticDirect:

Brilliant pet insurance company

Claims are processed quickly and efficiently, with helpful updates along the way. All of the staff who deal with your calls are so helpful and always friendly. This company has been a godsend to me...

Les mer

Amy

ExoticDirect

1 year ago

Hello, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team and claims department will be so happy to hear this. Kind regards The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

1 year ago

top of the tree insurer for me .

first time iv ever used a claim with a pet insurer and im amazed how fast the process was from start to end and good call staff always helpfull . many thanks for everthing .

Amy

ExoticDirect

1 year ago

Hello, We aim to make claiming with us a better experience than with insurance providers and are so pleased to hear its working. Many thanks. Kind regards The Exotic Direct Team

Mrs Michelle Smith-Whelan

Feefo-verifisert

Northampton

1 year ago

Hva Mrs Michelle Smith-Whelan sa om ExoticDirect:

Have received good service, and always been kept in the loop

Amy

ExoticDirect

1 year ago

Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

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