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ExoticDirect-anmeldelser

Vurdert
Eksepsjonell
Service
4.8
/5

5

4

3

2

1

71

7

2

0

1

81

vurderinger det siste året

Viser alle 1,923 anmeldelser
TC
Trusted Customer
7 years ago
Kjøpsdato: 28/03/2018
Hva Trusted Customer sa om ExoticDirect:
Keep the good work up
Our CAG Joey is happy that we are taking care of him while his insuranced by your good selves. We are happy too
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Sarah
ExoticDirect
7 years ago
Hi Sandra,

Thank you for taking the time to leave your review.

We are glad to hear that you, as well as Joey are both happy that he is insured with us!

Kind Regards,

The Exotic Direct Team.


TC
Trusted Customer
Northampton
7 years ago
Kjøpsdato: 27/03/2018
Hva Trusted Customer sa om ExoticDirect:
Great service and quick payout
Excellent service, was paid out very quickly
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Hayley
ExoticDirect
7 years ago
Hi Mike.

Thank you so much for leaving your positive review.

We are happy you received quick payment and we hope your pet is recovering well.

Kind Regards

The Exotic Direct Claims Team. 
TC
Trusted Customer
7 years ago
Kjøpsdato: 09/03/2018
Hva Trusted Customer sa om ExoticDirect:
Easy company to use, great prices
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Sarah
ExoticDirect
7 years ago
Hi Nicole,

Thank you very much for your review,

We are so pleased that you had an easy experience with us and found the prices good for you!

Kind Regards,

The Exotic Direct Team.


Pålitelig kunde
7 years ago
Kjøpsdato: 15/03/2018
Claim handled and paid very quickly
Claim dealt with very quickly and without any fuss or hassle. Very impressed.
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Hayley
ExoticDirect
7 years ago
Hi There,

thank you so much for taking the time to leave your positive review.

We are so glad your claims experience was hassle free and we hope your pet is recovering well.

Kind Regards

The Exotic Direct Claims Team.
TC
Trusted Customer
7 years ago
Kjøpsdato: 22/03/2018
Hva Trusted Customer sa om ExoticDirect:
Great
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Alec
ExoticDirect
7 years ago
Hi Chris,

Thank you for giving us a five star review - we really appreciate it.

If you ever need any assistance with your account, just let us know.

Best regards,


The Exotic Direct Team
TC
Trusted Customer
7 years ago
Kjøpsdato: 05/03/2018
Hva Trusted Customer sa om ExoticDirect:
I have got a new bird and his name is Sammy as Jack died
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Alec
ExoticDirect
7 years ago
Hi Tony,

We're all very sorry to hear about the loss of Jack. A member of the team will contact you offline and discuss whether we're able to continue to offer cover for your new pet.

The Exotic Direct Team
TC
Trusted Customer
7 years ago
Kjøpsdato: 15/03/2018
Hva Trusted Customer sa om ExoticDirect:
Rabbit claim
Easy to claim, simple form
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Hayley
ExoticDirect
7 years ago
Hi Vanessa.

Thank you so much for taking the time to leave your positive review.

We are glad you found the claims process simple.

Kind Regards

The Exotic Direct Claims Team.
TC
Trusted Customer
7 years ago
Kjøpsdato: 13/03/2018
Hva Trusted Customer sa om ExoticDirect:
A little expensive
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Sarah
ExoticDirect
7 years ago
Hi Jacqui,

Thank you very much for your feedback,

We will contact you directly to discuss this with you.

Kind Regards,

The Exotic Direct Team
TC
Trusted Customer
7 years ago
Kjøpsdato: 03/03/2018
Hva Trusted Customer sa om ExoticDirect:
Great to have this little pot if anything goes wrong with my tortoise.And very affordable too.
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Sarah
ExoticDirect
7 years ago
Hi Kay,

Thank you very much for your lovely review!

We are really glad to hear that our policy is affordable, and we can offer you peace of mind if anything was to go wrong for your Tortoise.

Really appreciate you taking the time for us.

Kind Regards,

The Exotic Direct Team.


Pålitelig kunde
7 years ago
Kjøpsdato: 05/03/2018
Fast claim process and easily done
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Hayley
ExoticDirect
7 years ago
Hi there,

thank you for your positive review.

We are glad you found the claims process fast and easy!

Kind Regards,

The Exotic Direct Claims Team.
Om ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
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1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom
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Om ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.