Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ExoticDirect-anmeldelser

https://www.exoticdirect.co.uk/

Vurdert

Eksepsjonell

Service

4.8

vurderinger det siste året

Viser alle 1,825 anmeldelser

Miss Joanne Anslow

6 years ago

Kjøpsdato: 02/01/2018

Hva Miss Joanne Anslow sa om ExoticDirect:

Absolutely no hassle process from start to finish. Our vets sent through the claim form and a couple of weeks later I received the cheque in the post

Hayley

ExoticDirect

6 years ago

Hi Joanne,

Thank you so much for taking the time to send your review. We are glad to hear the claims process was hassle free and that you received swift settlement.

Have a really nice day.

The Exotic Direct Claims Team.

Se fullstendig kundeanmeldelse

Miss Zoe Parfitt

6 years ago

Kjøpsdato: 30/12/2017

Hva Miss Zoe Parfitt sa om ExoticDirect:

I have been a loyal customer for 3 years and renewed each year and have another policy with you yet the price never goes down. I only renewed with you because you’re the only ones i could find who ins

...

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Alison

ExoticDirect

6 years ago

Dear Zoe,

Thank you for your feedback.

We do incentivise clients with your policy type and I will email you directly.

Kind regards

Exotic Direct Team

Se fullstendig kundeanmeldelse

Miss Rachel Pemberton

Chester

6 years ago

Kjøpsdato: 22/12/2017

Hva Miss Rachel Pemberton sa om ExoticDirect:

Such an easy experience. Correspondence to tell me when it will renew and how much and that's it. All done. Couldn't be more straight forward. Thank you

Alison

ExoticDirect

6 years ago

Hi Rachel,

Thank you for your review, so pleased you found the experience easy and straight forward, it's very nice to hear!

Kind regards

Exotic Direct Team

Se fullstendig kundeanmeldelse

Miss Deborah Heath

6 years ago

Kjøpsdato: 28/12/2017

Hva Miss Deborah Heath sa om ExoticDirect:

Excellent easy claims procedure, full payout for my little ferret after her operation. It's great to have a company who insure exotic pets. I'm so glad I got my ferret insured. Thank you Exotic Direct

...

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Hayley

ExoticDirect

6 years ago

Hi Deborah, Thank you so much for taking the time to send your review. Your comments are really important to us and we are glad we could help you following your ferret's operation. We hope recovery is swift.

Have a really nice day.

The Exotic Direct Claims Team.

Se fullstendig kundeanmeldelse

Mrs Sara Knight

Basildon

6 years ago

Kjøpsdato: 02/01/2018

Hva Mrs Sara Knight sa om ExoticDirect:

Easy to renew, very reasonably priced, never had a problem. Both my Bearded Dragons insured with you.

Alison

ExoticDirect

6 years ago

Hi Sara, Thanks so much for your feedback, really pleased your happy with your renewal & that both your Bearded Dragons are insured with us.

Se fullstendig kundeanmeldelse

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Om ExoticDirect

Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom

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