Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ExoticDirect-anmeldelser

Viser alle 1,994 anmeldelser

Pålitelig kunde

8 years ago

Claim

We were pleased that the claim was settled for the amount we roughly expected.

Hayley

ExoticDirect

8 years ago

Hi there,

Thank you so much for taking the time to leave us your review.

If you need anything else at all, please do let us know.

Kind Regards,

The Exotic Direct Claims Team.

Pålitelig kunde

8 years ago

Polite, efficient and easy to do business with

Louise

ExoticDirect

8 years ago

Hi there

Thank you for taking the time to leave us your great review!

It is lovely to hear that you have found us polite, efficient and easy to deal with.

Kind Regards

The Exotic Direct Team

Trusted Customer

Buxton Derbyshire

8 years ago

Hva Trusted Customer sa om ExoticDirect:

Really great service! Thank you for all your help really helpful when we needed you can’t thank you all enough!😊

Martin

ExoticDirect

8 years ago

Dear Mrs Wren,

Many thanks for your review and we are delighted to hear that you are happy with our service.

The Exotic Direct Team

Trusted Customer

Westoning

8 years ago

Hva Trusted Customer sa om ExoticDirect:

Excellent service

I didn’t have to do anything. It was all done for me.

Martin

ExoticDirect

8 years ago

Dear Mr Northwood,

Many thanks for your review and we are delighted that you found things so easy with our service.

The Exotic Direct Team

Trusted Customer

8 years ago

Hva Trusted Customer sa om ExoticDirect:

Fast and efficient service

Martin

ExoticDirect

8 years ago

Dear Mr Bourne,

Many thanks for your review and we are delighted to hear that you are happy with our service.

The Exotic Direct Team.

Trusted Customer

8 years ago

Opplastede medier

Se alle medier (1)

Hva Trusted Customer sa om ExoticDirect:

My Bird is healthy no need to see vet also I am happy with exotic direct very helpful

Martin

ExoticDirect

8 years ago

Dear Mr Khetia,

Many thanks for your review and we are delighted to hear that your pet is healthy and that you are happy with our service.

The Exotic Direct Team

Trusted Customer

Jersey

8 years ago

Hva Trusted Customer sa om ExoticDirect:

Cheaper than last year, amazing!

Renewal was received but to trash inbox so was missed. Call from Exotic Direct as concerned I had given feedback advising I hadn’t received.

Alec

ExoticDirect

8 years ago

Hi Caroline,

Thank you for taking the time to add this second comment to your initial review and also for changing the star rating you've given us. You didn't have to do this, but we are very grateful that you did.

Whilst it's a shame you missed the original email about your renewal, I'm glad to read that we were able to work with you to find the policy documents that you needed.

If we can be of any further assistance in the future (or if you've not received documents from us when you were expecting to) please do give us a call on 0345 982 5505.

Best regards,

The Exotic Direct Pet Insurance Team

Trusted Customer

Bristol

8 years ago

Hva Trusted Customer sa om ExoticDirect:

10/10 An Excellent Provider

An easy, smooth and painless experience during a emotionally draining time for my partner and I. Exotic Direct did their part to ensure that the passing of our Chameleon did not have the added stress...

Les mer

Hayley

ExoticDirect

8 years ago

Hi Peter,

Thank you so much for your lovely review.

We understand that the passing of a pet can be extremely difficult and our aim is to make these times as easy as possible for our customers.

Thanks again!

The Exotic Direct Claims Team.

Trusted Customer

8 years ago

Hva Trusted Customer sa om ExoticDirect:

I would recommend them to others and I would use them again

Martin

ExoticDirect

8 years ago

Dear Mrs Hoyland

Many thanks for your review and delighted to hear that you are happy and that you will continue to renew with us.

Many thanks,

The Exotic Direct Team

Trusted Customer

8 years ago

Hva Trusted Customer sa om ExoticDirect:

thanks for help, on when required.

very much so i would buy again as my Insurance is through you for. For my Tortoises which are 15 years old now.

Martin

ExoticDirect

8 years ago

Dear Mr Keeley,

Many thanks for your review and delighted to hear that you are happy with us and that you will be renewing with us.

The Exotic Direct Team

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