Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ExoticDirect-anmeldelser

Viser alle 1,994 anmeldelser

Pålitelig kunde

Feefo-verifisert

2 years ago

Great

The service was what I would have expected . Quick and efficient. No problems .Friendly staff

Jodie

ExoticDirect

2 years ago

Hi, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards, From the Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

It’s great but it would be even better if you can insure four small animals at a time.

Jodie

ExoticDirect

2 years ago

Hi, Thanks for taking the time to leave feedback, much appreciated. We will pass this information on. Kind regards, From the Exotic Direct Team

Mr Roy Collier

Feefo-verifisert

Melton Mowbray

2 years ago

Hva Mr Roy Collier sa om ExoticDirect:

Smooth effortless service by friendly efficient folks

Smooth service, but I have never needed to claim. When contacting the office I always get straight through, to pleasant staff who are always helpful and efficient. Any actions as a result of my...

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Jodie

ExoticDirect

2 years ago

Hi Roy, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind regards, From the Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

Straightforward easy renewal

Jodie

ExoticDirect

2 years ago

Hi, Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service. Kind Regards, The Exotic Direct Team

Mrs Niki Pargeter-Keown

Feefo-verifisert

Glasgow

2 years ago

Hva Mrs Niki Pargeter-Keown sa om ExoticDirect:

Excellent

Excellent service.. easy to renew policy. Everything was done online

Jodie

ExoticDirect

2 years ago

Hi Niki, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind Regards, The Exotic Direct Team

Miss Abbie Martin

Feefo-verifisert

Worcester

2 years ago

Hva Miss Abbie Martin sa om ExoticDirect:

Great value for money.

Easy to set up, really affordable & great value for money! I haven’t had to use it yet but it’s great security to fall back on in future.

Jodie

ExoticDirect

2 years ago

Hi Abbie, Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet! Kind regards, From the Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

Jodie

ExoticDirect

2 years ago

Hi, Thanks for the five star feedback, it means a lot. Kind Regards, The Exotic Direct Team

Mrs Angela James

Feefo-verifisert

Westcliff-on-Sea, Essex

2 years ago

Hva Mrs Angela James sa om ExoticDirect:

Peace of mind

I've not had to use them yet but I have peace of mind that they will be there when I do.

Jodie

ExoticDirect

2 years ago

Hi Angela, Thanks for taking the time to leave feedback, much appreciated. Kind Regards, The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

Quick and easy cheap and cheerful

Jodie

ExoticDirect

2 years ago

Hi, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind Regards, The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

2 years ago

Prompt service friendly customer service and genuine

I never have any problems regarding claims. The prices are always affordable and I have 8 reptiles

Jodie

ExoticDirect

2 years ago

Hi, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this. Kind Regards, The Exotic Direct Team

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