Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ExoticDirect-anmeldelser

Viser alle 1,994 anmeldelser

Pålitelig kunde

Feefo-verifisert

6 years ago

eccellant

excellant service and feel ive got peace of mind.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you so much for your review, we are pleased to hear that you found our service excellent and that you now have peace of mind for you and your pet! Kind Regards, The Exotic Direct Team.

Pålitelig kunde

Feefo-verifisert

6 years ago

Wealth of products and quality items for sale at really good prices

Process of placing goods into basket and paying for them was slow

Sarah

ExoticDirect

6 years ago

Hi there,Thank you very much for your lovely review, we are very pleased to hear that you a found a product with us that met your needs.If you do require any assistance in the future please do not hesitate to contact us.Kind Regards,The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

6 years ago

Quickly and helpful

I got a quote response very quickly and price is ok too.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you very much for your review, We are happy to hear that you found the premium met your needs and that you got a quick response from us! Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om ExoticDirect:

Excellent Service

I can’t recommend exotic direct enough. Every time I have needed them they have been there for me and my pets

Hayley

ExoticDirect

6 years ago

Hi Samantha, Thank you so much for taking the time to leave us your positive review. At Exotic Direct we understand that claiming for a sick pet can be difficult so it is our aim to make the process as stress free and easy as possible for our customers. We hope you have a lovely evening, The Exotic Direct Team.

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om ExoticDirect:

Quick and easy

Easy to set up and didnt take long at all. However I would of given 5 stars but I am still.waiting on confirmation of when the first payment will be taken

Sarah

ExoticDirect

6 years ago

Hi Sam, Thank you very much for your review, we are happy to hear that you found our quote and buy process quick and easy. We are sorry that you didn't receive your payment details with your policy documents, we are more than happy to email you a copy of these separately. If there is anything further you need please do not hesitate to contact us. Kind Regards, The Exotic Direct Team

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om ExoticDirect:

Great price's. Prompt response to claims.

Hayley

ExoticDirect

6 years ago

Hi Joyce, Thank you for taking the time to leave your positive review of us here at Exotic Direct. It's so good to hear that you are happy with the policy and that your claim was dealt with promptly. We hope you have a lovely evening, The Exotic Direct Team.

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om ExoticDirect:

5 star. Happy customer

Sarah

ExoticDirect

6 years ago

Dear Shelley, Thank you very much for your review, we are very happy to hear that you are a happy customer of ours! If you do ever need us in the future please do not hesitate to contact us. Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om ExoticDirect:

Exceelent

No concerns, stress free and swift service.

Hayley

ExoticDirect

6 years ago

Hi Beverley, Thank you so much for taking the time to leave us your 5 star review. It is really good to hear that the service was quick and stress free. Please do not hesitate to contact us if you need us in the future. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om ExoticDirect:

Excellent service

Excellent all round service from everyone

Hayley

ExoticDirect

6 years ago

Hi Mr & Mrs Ikin, Thank you so much for taking the time to leave the positive review of our service. We have passed your kind words on to the rest of the team. We hope you have a lovely evening! Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om ExoticDirect:

Claimed for my parrot. Went well. Service improved now direct debit premiums not taken off award.

Hayley

ExoticDirect

6 years ago

Hi Sarah, Thank you so much for taking the time to leave your positive review. We are always seeking new ways to improve the claims experience for our customers so it lovely to have your feedback. Kind Regards, The Exotic Direct Claims Team.

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