Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ExoticDirect-anmeldelser

Viser alle 1,995 anmeldelser

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om ExoticDirect:

I have never had a problem with a claim and they always keep me informed. Friendly service and colleagues, so happy I got insurance through then

Louise

ExoticDirect

6 years ago

Dear Mr & Mrs Sewrey, Thank you for taking the time to leave us your review and for rating us with five stars! We are so pleased to hear your great comments regarding our claims team and our friendly service, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

6 years ago

Very friendly service and happy to be a customer, thank you

Pålitelig kunde

Feefo-verifisert

6 years ago

Great service!

Claim was dealt with promptly & went through smoothly as expected. Would recommend.

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for taking the time to leave your positive review. It is really great to hear that your claim was dealt with promptly and that the experience ran smooth. We hope you have a lovely day, The Exotic Direct Claims Team.

Pålitelig kunde

Feefo-verifisert

6 years ago

Great service, attentive phone operator, very happy.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you very much for your wonderful review, we are so pleased to hear that you had a great service with us! If you need us at all in the future please do not hesitate to get in touch. Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om ExoticDirect:

Staff

Had a very nice gentleman on the phone eplaining insurance in an easy to understand manner

Sarah

ExoticDirect

6 years ago

Hi Joan, Thank you very much for taking the time to leave your review, We are so glad to hear that our staff were able to help talk you through our insurance cover, if you ever need us in the future please do let us know! Kind Regards, The Exotic Direct Team

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om ExoticDirect:

Great website. Great product

Simple and effective website. Great and relevant products for those of us with different pets!

Sarah

ExoticDirect

6 years ago

Hi Nigel, Thank you so much for your review, We are happy to hear that you found a product for your pet with us! Kind regards, The Exotic Direct Team

Trusted Customer

Feefo-verifisert

Isle of Wight

6 years ago

Hva Trusted Customer sa om ExoticDirect:

Peace of mind for my parrot

Friendly helpful agent. Pleasure to deal with.

Sarah

ExoticDirect

6 years ago

Hi Jane, Thank so much for taking the time to leave your review, we are so glad to hear that you have peace of mind for your parrot. If you do need ever need us in the future our team will be more than happy to help again! Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om ExoticDirect:

Very helpful as usual

Louise

ExoticDirect

6 years ago

Hi Richard, Thank you for taking the time to leave us your review and for rating us with five stars! We are very pleased to hear your comments regarding our helpful service, thank you. Kind Regards The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

6 years ago

Opplastede medier

Se alle medier (1)

Really easy to navigate the website and get a quote, the insurance itself was very reasonably priced especially considering the average cost of a trip to the vet for a ferret’

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your great comments regarding our easy to use website and that you are happy with your cover and premium, thank you. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo-verifisert

6 years ago

Hva Trusted Customer sa om ExoticDirect:

Great service 👍

Easy to use service, really hassle free

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your great comments regarding our service, thank you. Kind Regards The Exotic Direct Team

Pålitelig kunde

Feefo-verifisert

6 years ago

Direct claim ran smoothly

Had no issues making a direct claim and they covered all costs even investigative treatment to avoid having the same issue arise

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are very pleased to hear you have found our claim process straight forward and that we were able to assist you with your veterinary costs. Kind Regards The Exotic Direct Team

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Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

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