Their interests rates are way too high. Not a practical solution, definitely better to look at alternative lenders.
I declined all the extras they tried upsetting on, and some how some way I had...
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Goeasy Customer Service
easyfinancial
1 year ago
Thank you for taking the time to share your feedback with us. We sincerely apologize for the negative experience you've had and understand your frustration. We deeply regret that you feel this way about our services, and we take your concerns very seriously.
We strive to provide transparent, honest, and helpful solutions to our customers. It is concerning to hear about the issues you encountered regarding the additional products and the impact on your credit score. We would like to assure you that we are committed to addressing any problems that arise and to providing clarity regarding any misunderstandings.
We understand that you have questions about the products and actions taken on your behalf. We are currently reviewing the situation and would appreciate the opportunity to speak with you directly to resolve any outstanding issues. Our goal is always to ensure a positive and professional experience for all of our clients, and we truly regret that we fell short of your expectations in this case.
We take your feedback seriously and will work to ensure that such situations do not occur in the future. If you are open to it, we would like to discuss this matter further to understand exactly what went wrong .
Thank you for bringing this to our attention, and we hope to have the chance to regain your trust.
IA
Ian
1 year ago
What email can I reach a customer service representative?
goeasy Customer Service
easyfinancial
1 year ago
The easyfinancial Customer service team can be reached : loans@goeasy.com or 1-888-502-3279 option 2, Monday to Friday 8:00 am to 8:00 pm EST and Saturday and Sunday 10:00 am to 6:30 pm EST.
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LB
Lawrence Bowmaster
Feefo-verifisert
1 year ago
Hva Lawrence Bowmaster sa om easyfinancial:
Great
Was easy and fast the lady was great and recived more then i applied for with affordable payments
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Pålitelig kunde
Feefo-verifisert
1 year ago
Efficace, Rapide et précis
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Pålitelig kunde
Feefo-verifisert
1 year ago
Excellent financial advice tailored to my situation .
Nick was especially helpful as we’re all the staff
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LM
louis menier
Feefo-verifisert
south-delta
1 year ago
Hva louis menier sa om easyfinancial:
very professional and make me feel comfortable.
It was friendly,comfortable and very helpfull. I needed a loan to buy a new denture and they provide it for me.
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GC
Gabriel Cameron
Feefo-verifisert
Saskatoon
1 year ago
Hva Gabriel Cameron sa om easyfinancial:
Quick and easy application
Quick and very simple steps to follow. If you qualify its like a breeze.
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Pålitelig kunde
Feefo-verifisert
1 year ago
high interest, lengthy process
experience is good although is very lengthy and very high interest rates charged
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Pålitelig kunde
Feefo-verifisert
1 year ago
If you need money for whatever reason, they are willing to help.
It is fast and easy. But the interest rates are high. They don't make you feel bad for needing a loan. Dawn was really friendly and non judgemental.
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Pålitelig kunde
Feefo-verifisert
1 year ago
An excellent experience and very fast
A great experience and quick recovery to get money deposited . In three hrs I had my money. Thanks
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