Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Directline Flights-anmeldelser

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

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vurderinger det siste året

Viser alle 17,581 anmeldelser

Pålitelig kunde

5 years ago

It was good service only issue I had was I made a mistake with my date - tried to change straightaway but was charged for changers - I felt very disappointed by this as I would have thought I could...

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Sara Bradley

Directline Flights

5 years ago

Dear Mrs T Thank you for your feedback. I have checked your booking and can see that Ryanair charged you to make these corrections to your booking. Sadly Ryanair never corrects bookings free of charge. If we can help you with any other aspect of your booking please do let us know. Best regards Katie Directline Flights Customer Service Team.

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MT

Ms Tinson

London

5 years ago

Hva Ms Tinson sa om Directline Flights:

I had to change my bookings and had great assistance

Yrs, I would recommend Directline Flights again. I had great help from your assistant named Angie. It was also very pleasant to be able to make changes over the phone with her.

Sara Bradley

Directline Flights

5 years ago

Dear Ms T. Thank you for your lovely feedback. I will make sure that this is passed on to Angie, she will be thrilled. Best regards Katie Customer Service Team.

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MF

Mr Finney

5 years ago

Hva Mr Finney sa om Directline Flights:

By God,s grace I will use you again in the future.

All staff that i spoke to were must helpful. had the patience to help a 83 year old and made the whole so easy. My thanks. Bob Finney

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MH

Mr Hacking

Nelson

5 years ago

Hva Mr Hacking sa om Directline Flights:

Never used Direct before but will I the future.

Yes I would Recommend Driectling and use them again thankyou

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MR

Mr Roberts

5 years ago

Hva Mr Roberts sa om Directline Flights:

Ryanair have told us that you are unauthorised to handle bookings for them and that puts us to a lot us extra work and time. Either get authorised or get out!!💩

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MB

Mrs Bayliss

5 years ago

Hva Mrs Bayliss sa om Directline Flights:

Efficient and I would use them again

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Pålitelig kunde

5 years ago

Simple to use

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Pålitelig kunde

5 years ago

Effectifs ticket purchase.

Online payment failed but your telephone back up sorted it.

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MT

Mrs Twitchen

5 years ago

Hva Mrs Twitchen sa om Directline Flights:

Excellent.

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MM

Mr Mclellan

5 years ago

Hva Mr Mclellan sa om Directline Flights:

I had a query about baggage which was very promptly answered.

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