Designers Guild-anmeldelser

Thank you for your feedback, as stated on the product page, the Coconut grove range is 100% cotton percale; Percale usually has a thread count of around 200, and this particular range is of such a quality. Thank you for your comments however, and we will look to making this more apparent on our percale product pages.

Thank you for your feedback. We are very sorry to hear that you have received an unsatisfactory product from Designers Guild. Whilst we hope this never happens, we aim to prioritize all replacements, and should you ever receive a faulty product from Designers Guild, please do let us know and we will work to arrange a replacement for you as swiftly as possible,

Thank you for your feedback, please accept our sincerest apologies for the delay to your refund. Our website sates to allow up to 30 working days for refunds to be processed during busy periods, however appreciate that your refund should certainly not have taken so long. We are currently looking into this matter, and are looking to review the way in which our refunds are processed.